Melanie and team Excel have been fantastic, taking care of leasing our family home for the past 2 years and eventually selling, to achieve a record price for our 3 bedroom home in the estate. Melanie has gone above and beyond and we are extremely grateful for her dedication and commitment. Thank you Melanie and team Excel for a wonderful experience!!
A big thank you to Melanie and the team at Excel for their support over the past five years as our property managers, and more recently throughout the sale of our property. There were a few bumps along the way, but Melanie handled everything with professionalism and care, going above and beyond to see the sale through. We truly appreciate all that you’ve done and wouldn’t hesitate to recommend Melanie and her team at Excel Property Agency.
This was the most easiest and simple purchases I’ve made. Dealing with Melanie was straight forward no stress kept me up to speed throughout the process, I can’t recommend her enough.
Melanie very professional while dealing with our sale .Very helpful seeing we did not live in the Coffs Harbour area and little knowledge of the real estate industry.
Melanie was exceptional in her service, professionalism and went out of her way to photograph the property during the floods to show it not to be affected. She walked through the house camera on and addressed each aspect of the property and surrounding situation. She addressed my many intrusive questions with meticulous accurate detail. Other circumstantial difficulties were supported and worked through throughout the process making challenging situations smooth with the desired outcome for all. Her service is exceptional through timely, relevant and detailed provision of accurate information where required. This is in stark contrast to several other local agents some of which blatantly lied to me or were pushy and dismissive of my concerns. She is warm, friendly and super responsive when contacted. All challenging situations were made easy through her continued communication and patient approach throughout the process. Warm, funny and professional throughout the process. And honest! Exceptional! You want her on your team!
Once again Melanie and the Excel Property team has achieved an amazing result for the sale of our property. Sold after the first inspection for a price above our expectations. Melanie’s knowledge of the market and great communication skills made the sale process seamless. We would have no hesitation in recommending Melanie (and also the property management team), to handle any investment property. Thanks again!
Amazing experience working with Excel Property Agency! Melanie and the team were professional, knowledgeable, and incredibly responsive. Whether it was answering our questions, scheduling viewings at our convenience, referring pest / building inspector services, they went above and beyond. We especially appreciated their honesty and the fact that they never pushed us into anything we were not comfortable with. Highly recommend the Excel Property Team to anyone looking to buy or sell property. Truly top-tier service.
Melanie is great. Nothing was a problem, she was always happy to assist. Very helpful and a good experience.
Melanie did an excellent job with marketing & sale of our property. Highly efficient, customer focused and knows the market. It has been a pleasure having Melanie marketing and selling our property. Highly recommended.
She was a great help to both Des & myself and a great go between for the Buying of our new property. Eased our fears in an otherwise traumatic experience. Thanks from Nora & Des Morrissey
Melanie is a great listener, and from the outset was mindful of gathering the information from me about what I needed from the sale of my property. The whole process was made easier because of her experience and knowledge of the local community, and how to work well with prospective buyers. I also relied on them to find me an amazing tenant when my property was being rented. Her office team are lovely, and very supportive too. I highly recommend Melanie and the Excel team.
As first home buyers, Melanie instantly made us feel welcome and comfortable. She has supported us throughout the whole exciting, yet daunting process of purchasing our first property. We are extremely grateful for all that she has done for us and would highly recommend her.
