Melanie's profile

Melanie's reviews

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Melanie has 40 reviewsacross 6 different locations, showing 12.
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Melanie's qualities as told by our client reviews: reliable, clear communication, supportive, local expert.
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Seller review
Wonderful
about 1 year ago
Wonderful

Finding tenants, rental management and then sale process - Fantastic assistance provided by Melanie and her team over past 4 years. Always so caring, compassionate and professional, looking after the property so efficiently and diligently. Very impressive 👍 Highly recommend to give them a try.

Seller review
Above and beyond - I experienced the Excellence!!
about 1 year ago
Above and beyond - I experienced the Excellence!!

Melanie guided me with knowledge, patience, honesty and clear communication. Offering thoughtful advice, and made sure I felt comfortable and confident in every decision. More than anything Melanie made a difficult heartfelt process feel manageable. Her kindness and dedication made all the difference and truly couldn't have asked for a better person to help me close this chapter. Thank you, Mel & The Excel Property Team.

Seller review
Simply the BEST
about 1 year ago
Simply the BEST

Melanie and her team made selling my house I’ve lived in for over 30 years an easy and comfortable process. They took the time to listen to any worries I had and could not of explained anything better to make me feel at ease with such a big decision. Melanie had my house sold in the first week it went to market and for the price I was hoping for. Her team and her assisted with all paperwork promptly, again checking I was happy with how quick things were progressing. I highly recommend if your looking for an agent and team that makes you feel like family whilst being extremely professional please choose Melanie Greenaway

Buyer review
Caring and supportive.
over 1 year ago
Caring and supportive.

I had a great experience working with Melanie! She was incredibly supportive and patient, taking the time to understand my needs and guided me through the entire process. She made me feel comfortable and confident ever step of the way. I highly recommend her to anyone looking for a caring and knowledgeable agent.

Seller review
Exceptional Service
over 1 year ago
Exceptional Service

Melanie and team Excel have been fantastic, taking care of leasing our family home for the past 2 years and eventually selling, to achieve a record price for our 3 bedroom home in the estate. Melanie has gone above and beyond and we are extremely grateful for her dedication and commitment. Thank you Melanie and team Excel for a wonderful experience!!

Seller review
Professional and a pleasure to deal with
over 1 year ago
Professional and a pleasure to deal with

A big thank you to Melanie and the team at Excel for their support over the past five years as our property managers, and more recently throughout the sale of our property. There were a few bumps along the way, but Melanie handled everything with professionalism and care, going above and beyond to see the sale through. We truly appreciate all that you’ve done and wouldn’t hesitate to recommend Melanie and her team at Excel Property Agency.

Buyer review
Quick and simple
over 1 year ago
Quick and simple

This was the most easiest and simple purchases I’ve made. Dealing with Melanie was straight forward no stress kept me up to speed throughout the process, I can’t recommend her enough.

Seller review
Excellent in all areas.
over 1 year ago
Excellent in all areas.

Melanie very professional while dealing with our sale .Very helpful seeing we did not live in the Coffs Harbour area and little knowledge of the real estate industry.

Buyer review
Warm, professional, informative and helpful
over 1 year ago
Warm, professional, informative and helpful

Melanie was exceptional in her service, professionalism and went out of her way to photograph the property during the floods to show it not to be affected. She walked through the house camera on and addressed each aspect of the property and surrounding situation. She addressed my many intrusive questions with meticulous accurate detail. Other circumstantial difficulties were supported and worked through throughout the process making challenging situations smooth with the desired outcome for all. Her service is exceptional through timely, relevant and detailed provision of accurate information where required. This is in stark contrast to several other local agents some of which blatantly lied to me or were pushy and dismissive of my concerns. She is warm, friendly and super responsive when contacted. All challenging situations were made easy through her continued communication and patient approach throughout the process. Warm, funny and professional throughout the process. And honest! Exceptional! You want her on your team!

Seller review
Another exceptional result
over 1 year ago
Another exceptional result

Once again Melanie and the Excel Property team has achieved an amazing result for the sale of our property. Sold after the first inspection for a price above our expectations. Melanie’s knowledge of the market and great communication skills made the sale process seamless. We would have no hesitation in recommending Melanie (and also the property management team), to handle any investment property. Thanks again!

Buyer review
Top-tier service!
over 1 year ago
Top-tier service!

Amazing experience working with Excel Property Agency! Melanie and the team were professional, knowledgeable, and incredibly responsive. Whether it was answering our questions, scheduling viewings at our convenience, referring pest / building inspector services, they went above and beyond. We especially appreciated their honesty and the fact that they never pushed us into anything we were not comfortable with. Highly recommend the Excel Property Team to anyone looking to buy or sell property. Truly top-tier service.

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