Melanie was the agent for a house we purchased. We found her to be very friendly, welcoming, and willing to help with any queries we had. Melanie was excellent at keeping us up to date, and working through the contract and settlement period with us. Great Agent!

Calls and Text messages at each stage of the process to keep me informed and know what was required from me. Very friendly, helpful and made space in schedule to meet my timing.

It was a pleasure to work with Melanie. Very knowledgeable of the area and the property with quick and reliable response to any queries or concerns that we had...

As above I would recommend Melanie to sell your home for the best price and to achieve a painless outcome

Buying Unit 6/37 Hayes Street at the time I did came at a stressful time with health problems with family members. But Melanie professionalism made it happen and with next to no stress. She kept me well informed with developments and gave me terrific advice on making the buy possible. Thank you Melanie

We previously had our property on the market for 4 months before shifting to Melanie who attracted an offer on it within 10 days. Melanie is super efficent, has high standards, and is an excellent communicator. She did everything she said she would do. When she said she'd call, she'd call on time. When she said she would arrange a tradesman, she'd arrange them promptly. When she said she'd send through paperwork, we were never left waiting. We received a complete service that was honest and delivered with high integrity. What we also found exceptional is her underatanding of her market and the high value she placed on quality advertising and aesthetics. She saw the limitations of how the property had previously been marketed and suggested changes in strategy that generated improved levels of interest. A lot of extra effort went into the photos which we believed played a part in attracting a buyer in so quickly. Melanie actively took into consideration the implications that the sale of our property would have on our property-purchase goals and worked to help us achieve what we were aiming at on both sides of the equation. We would absolutely recommend Melanuie to anyone looking to sell a property. Thank you for your terrific service, Melanie. It went above and beyond our expectations. Sincerely, Mike and Miranda

I cant speak highly enough of our experience with Melanie and Umbrella Realty. Being a smaller firm, we really noted the difference in personal service. Their professional approach and expert knowledge of our location was exceptional. We were very pleased with the amount of communication received and the attendance to detail . Furthermore, Melanie's negotiation skills were exceptional. Her work ethic and no fuss attitude was refreshing and rewarding for us. Thanks to Melanie and all her team for allowing us to achieve our dream.

From the very first conversation with Melanie right through to the settlement and everyrhing inbetween, she was professional and explained everyrhing to me in a manner that was easy to understand. She worked with me to get the best possible outcome and organised everything for me to make the process simple and efficient. She was respectful of what I needed and got things done for the property as needed. If I was to sell again I will be calling Melanie and I would be more than happy to recommend here to family and friends. We built a professional friendship and she was very easy to work with and communicate anything to her. I thank you for everyrhing you have done.

Melanie was very helpful and informative and made the proses of buying my first home quick and easy . Thank you Melanie

Melanie and the umbrella team were all so pleasant to deal with helping me get into my first home. They were efficient in sending off required documents and followed things up making the process run smoothly. Highly recommend Melanie and her team.

Very professional and knowledgeable. Helped us along the journey of purchasing our property with great advice. Alway ready to help out.

Melanie and the team at Umbrella realty made selling my rental property a breeze, always keeping in touch for any questions I had. Melanie sourced tradesmen to take care of a number of maintenance issues, I didn’t have to do a thing! I would recommend Melanie if you want a stress free selling experience .