Completely satisfied with the service that Melanie Stewart Real Estate Provided.
Completely satisfied with the service that Melanie Stewart Real Estate Provided.
Thrilled with the outcome! Thank you for your professionalism and expertise. We are thrilled with the outcome of the sale of our property! We would not hesitate to recommend you to family, friends and colleagues. Thrilled with the outcome! Thank you for your professionalism and expertise. We are thrilled with the outcome of the sale of our property! We would not hesitate to recommend you to family, friends and colleagues. Thank you for your professionalism and expertise! We are thrilled with the outcome of the sale of our property! We would not hesitate to recommend you to family, friends and colleagues.
From the first contact with Melanie she and the team have acted with friendly professional help in handling the sale of our property.
I am extremely happy with the way Robyn from Melanie Stewart helped us sell our property. The property was sold within 3 weeks. I highly recommend Melanie Stewart and her team if you want results fast.
I recently purchased a property through Melanie Stewart agency. I found them great communicators and as I live a long distance away that was important to me. They organised a tenant straight away and were efficient and helpful throughout. I can highly recommend them.
Melanie and Robyn, who we had more contact with, were friendly, very helpful and professional and guided us in everything we had to do to secure the purchase of our property.
Mel and her team do everything in their power to ensure a smooth property transaction. Mel is spot on with her knowledge of the market and her negotiating skills are beyond reproach. I highly recommend Melanie Stewart Real Estate when selling or buying property.
Really helpful as I was not based in the same location. Very smooth process. Great outcome.
Really easy process with the results we needed. Thoughtful, knowledgeable and knew exactly what to do.
Initially we were not going to leave a review for Ms Melanie Stewart given we were left less than impressed with her services. Although Ms Melanie Stewart did achieve a reasonable sale price (still however 25k below list price) she failed to effectively communicate on an agreed marketing schedule although we were able to do this with the co agent for the listing agreement to sell our property. This error resulted in being incorrectly invoiced by her office for newspaper advertising which were not agreed to or authorised and has resulted in Ms Melanie Stewart withholding monies. It was explained numerous times in writing that we would not be doing newspaper advertising and that we would pay the agreed marketing fees upfront (professional photographs + internet listing). Ms Stewart however did not forward us the marketing invoice although this was requested many times. When we did receive her marketing invoice we were in for a rude surprise to see the added additions. When the invoice was then queried we found her dismissive, abrupt to the point she then shut down communication. Subsequently we were given no further information from her office in the lead up to settlement nor anything by means of congratulations on the sale of our property. The solicitor then advised her of clear instructions as to how the deposit held by her office totalling $49,000 was to be distributed on settlement. She withheld monies for the unauthorised marketing and also incorrectly distributed other funds for the co agent although being given concise instruction on how her office was to proceed to complete settlement. As such given our personal experience we could not recommend her services.
It was a pleasure to work with Melanie and her team in selling our property in under two weeks. Thank you for your honest and professional advice at all times. We especially thank you for your advice in the best way to present our home. Our requests were attended to straight away. We were informed at all times and our privacy maintained. We have no hesitation in recommending Melanie Stewart Real Estate as her sale results are high and are achieved with integrity.
Melanie, Robyn and staff ran a successful marketing campaign and assisted to make the process run smoothly where the vendor was out of town and there were a number of parties to deal with. Staff were always on hand to assist immediately when requested which was much appreciated.