Professional, friendly and fantastic to deal with! From the first time we met Chrystle and Mel we knew we were in great hands. They made every step of the process straight forward by providing all the information needed from the beginning and even bought a sense of humor which was a great touch. Mel communicated clearly and promptly with every open home and potential buyer. Sarah in the office was knowledgeable and helpful and a pleasure to deal with. Thank you Chrystle and Mel and Sarah We would highly recommend and definitely use Chrystle and Co again.

Mel reached out to me after seeing I had taken a private sale route, which end up being more stressful that I had anticipated. Having relocated to another town, Mel took care of everything for us - from tradesmen, staging, all the way through to the end of settlement. Mel genuinely cares about her clients, knows the local market and puts so much effort into what she does. I dealt directly with her throughout the entire process, which made such a difference & took the stress out of selling a house knowing she was only just a message away. Our home was under contract within just seven days of going online, and we settled within 21 days. I’m so grateful for her help and would happily recommend her to anyone thinking of selling!

Mel was bloody good to deal with. She took care of a lot of running around for me,organised the tradies and helped get the place ready to sell.l’amnot much good with all the online stuff, but she talked me through the Diocu Sign,A M L and paperwork and made it easy. She kept me informed,answered the phone and just got things done.Nothing seemed to be to much trouble.l’dhave no hesitation using Mel again.

From start to finish, Mel was different from other agents. There was no fluff! She was both down to earth and professional, honest and informative. She explained everything clearly and made the whole process feel far less overwhelming and so quick! She went above and beyond, helping organise tradies, coordinate access and assist with the practical side of the buyer’s renovations so everything could keep moving smoothly through to settlement. She also guided me through all the digital paperwork, which I wasn’t particularly confident with. Nothing ever felt like too much trouble, and I always felt supported and informed throughout the whole process. I’ve already told all my mates about Mel, and I’d sell my house with her again in a heartbeat beat!!!!

Help and support with getting the house up to date for sale made it easy to go through 100% felt supposed

Melanie is an incredible agent on an incredible team! I honestly cannot speak highly enough of her as both a professional and a person. She is genuinely kind, caring, and truly invested in your success. From the start, Melanie understood our struggles and met us with empathy and professionalism, helping us achieve an amazing result — all within just a day and a half. Having spent 45 days with another agent before, I can confidently say that the best decision I made was handing things over to Chrystle and Mel. No one can match their level of dedication, expertise, and heart. Thank you, Mel, for being the exceptional agent you are!

Such a lovely, down to earth, professional agent. Melanie has a great understanding of the market and what she does throughout the whole process. I truely am grateful for everything her and the whole team at Chrystle and Co Property have done along the way to achieve the goal set out from the beginning. No BS!

The first thing that stood out about Melanie’s skill set was her genuine ability to clearly communicate and convey critical information in an easy-to-understand manner. It was immediately apparent that she possesses outstanding people skills, and nothing was ever too much trouble. If she said she was going to do something, it was done and completed to a very high standard. Her historical and current market knowledge, as well as her strategic insight, were exceptional. Melanie is clearly very passionate about her profession and has a genuine desire to achieve the goals of her sellers, all while taking excellent care of prospective buyers and current tenants. There is truly no area in which we could suggest improvement; our selling experience couldn’t have been better. Thanks to Melanie, we exceeded our goals in a very timely manner. She is a true professional, and we would have no hesitation in recommending her to anyone wishing to sell their property in Mackay and the surrounding areas.

We had an exceptional experience working with Melanie Theodore on our recent property purchase in Mackay. From start to finish, her professionalism, clear communication, and efficient processes made everything smooth and stress-free. Melanie was always one step ahead, ensuring every detail was taken care of. Her dedication and expertise truly stood out, and we’re looking forward to doing many more deals with her in the future. Highly recommended!

I had a great experience dealing with Melanie. From the beginning she was extremely helpful and full of knowledge about the local real estate market. Would definitely recommend buying or selling through her!

Throughout our home-buying process, Melanie was incredibly communicative. They promptly answered calls and emails, keeping us informed about every development. Their ability to clearly explain complex contract details was particularly helpful.

Melanie was excellent, knowledge, communication and professionalism was great and made the whole process so much easier