I cannot recommend Mel enough. She is warm, friendly and genuinely supportive from start to finish. She took the time to understand exactly what I needed from the process and made sure I was across everything along the way. She made what could have been an overwhelming experience feel completely manageable.
As a first home buyer the team were extremely helpful & communication was perfect! Smooth sailing experience & felt supported throughout the whole experience. Thank you Mel & Larni!!!
Mel was our agent and she was amazing. She was very knowledgeable in house prices in the area. She went through everything with us on what to expect in the selling process and anything we needed to ask she was very quick with her responses. Mel was very professional and so friendly. She made us very comfortable through the whole process. Would definitely use her again if we needed to. 5 stars 🌟 all the way.
Where do we even start? Mel and Larni were an absolute dream team! They made selling our apartment so easy with outstanding communication, always responding promptly, even after hours. Their beautiful photos, personal service, and genuine care made all the difference. Nothing was ever too much trouble, and they truly went above and beyond. We couldn’t recommend them more highly. Thank you both for making the whole experience such a positive one.
It was a pleasure to deal with melany and larni when buying my property, their knowledge on the Area was outstanding, I would happily tell my family and friends if they wanted to buy a property to get in touch with these people for great service and reliable advice on the property market
Mel was absolutely fantastic from start to finish selling our shack. She completely understood our communication needs, particularly with me being in class a lot of the time and overseas during school holidays. Nothing was ever a worry, and she was always incredibly knowledgeable and helpful — often knowing more than our conveyancers! Mel worked tirelessly and achieved an absolutely amazing outcome for us. We couldn’t be happier and I would not hesitate to use her again. Highly recommend!
Couldn’t have asked for a better agent. Communication was excellent every step of the way. I couldn’t fault Melany—she was fantastic, and I’m extremely happy with how everything was handled. Melany and Katie went above and beyond to support us throughout the entire process. They were always there when we needed them, kept us informed, and made everything incredibly simple and stress-free on our end. I highly recommend them to anyone looking for professional, friendly, and exceptional service.
Best agent to deal with made buy my house an absolute breeze. Highly recommend using mel for any buy and selll transactions you are wanting to do. Mel is the best
Buying our first home was so terrifying in the beginning but Larni went above and beyond to ensure we felt confident and comfortable in every step. Larni ensured that we understood everything, provided her personal knowledge and checked in with us constantly. I can not fault our experience with the team at First National and can’t thank them enough for their help and guidance. We are so in love with our new home and could not recommend Melany and Larni enough!!!
When time to sell my humble little investment property in Mackay, I reached out to several agents. I found both extremities. No response, and high pressure tactics. Mel was the goldilocks of agents in her approach. Touch points were respectful, and she was the only agent to talk me through the process on how to get market ready. I’m glad I went with Mel. With Mel’s advice, I invested in the marketing campaign, and trusted Mel with the process. Stoked is an understatement!
