Melissa's profile

Melissa's reviews

  5  
Melissa has 42 reviewsacross 25 different locations, showing 12.
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Melissa's qualities as told by our client reviews: stress-free process, empathetic, friendly, dedicated, supportive, local expert, clear communication.
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Seller review
A Skilful, dedicated lovely lady with tireless persistence!
over 1 year ago
A Skilful, dedicated lovely lady with tireless persistence!

If you use any real-estate agent other than Mel to sell your house you are -well, all I can say is that you have missed out on using the absolute best. Our beautiful but unique property had been on the market for a year before we were introduced to Mel by a friend. Skeptical at first, as we were over the 'we love your house' comments with no exchange of contracts after 1 year! By that time our house had been discounted and discounted to more than 200k below the original asking price. It came to a head when we were told to drop the price to 1M from 1.2M. We sacked that agent - a local expert! So along came Mel - well wasn't she a breath of fresh air amongst agents. We kept saying 'If we had $1 for every person who came to see our house and said "We love it", we'd be so rich we wouldn't need to sell it!' We were once told it wouldn't sell as there was no room for a caravan! REALLY - very narrow minded. Mel laughed at this ridiculous comment and proceeded to prove all wrong! She is clever and kind. We had so many special things we wanted to say about our house that we knew the right people would want to know. So she listened to these, saw value in these and that is what helped her sell. BECAUSE SHE GENUINELY LISTENED AND ACTED ON THIS INFORMATION. The other thing about Mel - you can talk to her anytime. Do you know how many times I have had a secretary from another company ring me, or other agents never return our calls. We were so jaded and so over real estate agents! Those with arrogance and disrespect and lack of knowledge or interest. I'm sure you've met them too! But Mel worked tirelessly, I mean really gave it her all. We would speak at all hours, any day, because she wanted this sale - yet never once did she ask us to drop our price for she believed in the property. THIS WAS THE BIGGEST DIFFERENCE - she had the experience, patience and real skill to know how to find a buyer and hold onto them, because she knows how to engage a buyer! She is perfect.

Buyer review
Absolutely a wonderful Realestate Agent
over 1 year ago
Absolutely a wonderful Realestate Agent

We couldn’t have wished for a better Realtor. Melissa is one of the nicest, helpful, experienced people I’ve ever met. Her communication skills and knowledge are exceptional.

Buyer review
Professional services
over 1 year ago
Professional services

Very pleasant and smooth communication, regardless of any questions and requirements can be answered in the first time. Melissa is very professional and friendly.

Seller review
A truly professional and supportive real estate agent
over 1 year ago
A truly professional and supportive real estate agent

Melissa was very thoughtful and helpful during my selling process. Due to Melissa's experience and professionalism the process flowed smoothly and any queries I had were promptly answered. Melissa allowed me to have as much or as little input into the selling process as I wished. Thank you, Melissa, for all of your assistance and a great result.

Seller review
Fantastic!
over 1 year ago
Fantastic!

Melissa went above and beyond when she was selling our home. Very impressed by her thoroughness and professionalism.

Buyer review
Highly recommend Melissa Martin-Smith!
almost 2 years ago
Highly recommend Melissa Martin-Smith!

We have nothing but positive feedback on our dealings with Melissa. From our initial enquiry, ongoing negotiations, through to getting the sale done, Melissa was a pleasure to work with. Her communication and professionalism towards assisting everyone involved in the sale has made our job purchasing very easy. We hope to work with Melissa again one day on selling or purchasing!

Seller review
A true and honest professional
almost 2 years ago
A true and honest professional

Melissa was exceptional when she sold my apartment. She made an effort to understand my needs and my reasons for selling and prepared the property for sale to the highest standard. She is extremely knowledgeable of the process, how to handle interested parties and the Canberra real estate market and took a lot of the stress out of the process.

Seller review
Wonderful and Seamless - I was kept well informed at all times.
almost 2 years ago
Wonderful and Seamless - I was kept well informed at all times.

Melissa knows the Crace market well and is very pro-active in providing great market advice on what best to do to achieve the best price. I was being kept informed on when my house inspections are very week, and also a detailed update on all potential buyers. Melissa has also helped me sort out all the bits and pieces to get the house ready. She has a great team of tradespeople at hand. I am very happy with the whole sales process which has been seamless. I am also very happy with the result of the sale. Melissa has been instrumental in the sale of my home. I have no hesitation in recommending her as sales agent for Crace.

Seller review
Excellent customer service
almost 2 years ago
Excellent customer service

We found Melissa to be a great communicator who kept us informed throughout the whole sale process. She went above and beyond to sell our property and we would highly recommend her to sell your property.

Buyer review
Friendly and helpful
almost 2 years ago
Friendly and helpful

Melissa was a great real estate agent. I had attended a property that was under offer, but once there was an opportunity to make an offer due to other circumstances she was easily contactable, and provided the documents immediately meaning I was fortunate enough to secure the home. Really appreciate her work and professionalism.

Seller review
Professional and friendly
about 2 years ago
Professional and friendly

Melissa was a pleasure to work with during the sale of our house. She communicated clearly and held a wealth of knowledge of the market and buyers during the whole process. There were no surprises, and we felt supported and informed throughout. We achieved a fantastic outcome thanks to Melissa and would recommend her as a valuable agent if buying or selling.

Buyer review
Excellent Service by Canberry Properties
about 2 years ago
Excellent Service by Canberry Properties

I was really pleased with the service I received from Melissa and Rachelle at Canberry Properties for my home purchase. Their entire team was very helpful every step of the way. They were always available and communicated clearly about each part of the whole process. They were also knowledgable regarding the housing market in our area getting us an incredible deal.

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