Extremely professional, exceptionally thorough and genuinely personal.
Throughout the campaign to sell our property, Michael conducted himself in the utmost professional manner, yet made it feel personal and that I was genuinely important to him. His knowledge of the market is incredibly deep, and his reporting to me throughout the campaign was extremely thorough.
In what I believe is a testament to his compassion, dedication and experience, Michael helped me actually understand all of the data and metrics, and the reasoning behind his logic and guidance. I felt confident throughout the entire process for this reason. I never felt like I was lost in information that I did not understand, and every decision was mine to make. I never felt pushed or forced into any direction I didn't want to go. If I did have questions, and I had many, Michael always made sure I understood his response, and how it impacted the sale.
Finally, Michael's honesty and compassion made the whole experience as pleasant as it could have possibly been. He spoke genuinely, and with care. He always put my needs first, and made sure I was comfortable at all times. Michael communicated with respect and understood my lack of knowledge, so educated me in a very real way.
I have already recommended Michael to friends and family, and will not hesitate to contact him again for my future home purchase.