Sent a score in reply to Michael Richardson, Already submitted survey re Michael Rosano

Michael was terrific at keeping us informed and up to date during our selling campaign. He was continually in contact with updates about potential buyers and expectations.

Michael kept us involved in the journey all the way which for us was important as we live some 1700kms from Melbourne. His knowledge of the market and buyer profile was spot on and the sale went as he predicted. He went the extra mile on the day before the auction and rather than take the easy sale he worked the interested parties to our benefit of an extra $20,000 dollars. We have the highest admiration for Michael and Fletchers and are fortunate we chose them against pressue from other agents.

Michael's professionalism and caring demeanour helped us through this very stressful period. He kept us constantly informed of the outcome of inspections and related matters and was always available to assist with any queries that we had, however trivial. His patience and understanding were greatly appreciated by us. We are grateful for your work in achieving a fantastic result.

Diplomatic, assiduous, persistent.

Michael calmly coached my buyers into a successful sale.

Michael has been a great agent! He explained the processes and assisted me very well over what was a stressful time for me. He was always available to chat and keen to make the selling my family home as easy as possible I would certainly recommend him to anyone who was considering selling

Very personable and honest with us from the start. Michael was a pleasure to deal with. I’d recommend Michael for anybody looking for a great experience selling their home.

Always available. Hard working, reliable. Following things up. Agent I can trust. Very good experience with Michael!

Thoroughly professional in all aspects of the sale. Communicated on a regular basis regarding the status of proceedings using text, email and direct phone calls and made adjustments to marketing the property in an exceptionally difficult sales cycle. The final sale price was below our expectations but this was due more to a falling market than to a lack of diligence by Michael.

We recently purchased a property using Michael as our Agent. We found him to be very professional, a great communicator and knowledgeable in the current changing market.His response time in regard to various questions we had prior to purchase was always very prompt. We would recommend him to any prospective purchaser.

Michael has good negotiating skill. His real estate market assessment is good although he changed his recommendation for the sale price too often, too many times.