Despite Michael Toumas having a lack of sales history, reviews and experience in the real estate industry, I gave him the benefit of the doubt and agreed to give him a shot in listing 3 x of my properties for sale. For this sale, there were several red flags, in which he assured me were just "formalities and there's nothing to worry about". Firstly, he was unable to utilise his own name/signature in the signatory section of the Agent Agreement, instead used another person's name. However, in a previous listing, he did use his own name/signature. Secondly, he advised that there would be no advertising fee - just like in the previous listing. However, he advised that this time he had to list the Advertising Cost of $2600 into the Agency Agreement as a "formality". I was then sent an email from "CampaignAgent", in which he instructed me over the phone to click and accept a few buttons on their website, with no explanation as to what I was getting into. Within a week of list this property, I was advised that "market has moved" and was pressured to accept significantly lower offers or else risk losing more money if I kept the property. Eventually, I was coerced into accepting the low sale price of $455k (originally told that close to $500k) and I reluctantly agreed when he verbally offered to round up all fees (commission + marketing) into a flat fee of $7k. When settlement occurred, he charged $5k over the agreed amount. The final straw was drawn when I asked him to send me an email to formalise this $7k agreement in writing, in which he did not agree to. I got in touch with an associate of his who advised that he was actually "let go from work" due to disputes he had with his colleagues. I am extremely disappointed in his unprofessional attitude and dishonesty. This was an extremely stressful and expensive experience and I would warn any potential future clients to AVOID him at all costs. I would not even recommend my worst enemy to engage this agent!

Michael is a true professional and an agent of high calibre. He is honest and trustworthy, is transparent and communicates effectively. Michael has excellent market knowledge and is a true local expert, he works hard and is driven to achieve results. Michael has exceptional client management skills and was not only able to build an instant rapport with me but maintain a positive and genuine rapport throughout. He went over an beyond to assist me in the selling process, he gave me accurate advice and made the process stress and hassle free. He was able to navigate through shifting market conditions to achieve a great outcome! Michael and his dynamic team at Ray White were able to secure a buyer for my property in 72 hours. When it comes to selling your prized home I highly recommend Michael Toumas from Ray White Macarthur group, without any reservations to be your agent of choice.

True expert and market knowledge who works tirelessly to achieve the best result with great communication.

I engaged in Michael Toumas, Sales Executive for Ray and White. Michael was solely responsible for the sale of my property and from the beginning I found that he was very pleasant to work with and he understood exactly what I was seeking and he went above and beyond to put a plan into place to take the hassle and pressure that one goes through during the proceedings, when one is ready for the sale of their home. Michael looked after everything thing for me and he did an amazing job with the advertising on all platforms to ensure that I received the best possible result and unbelievable he sold the home in less than 8 days of been advertised and I didn’t have to lift a finger as Michael is very experienced in the market and knew exactly what to do. I would recommend Michael to anyone who I know would be looking for a real estate agent to look after their property proceedings. Thank you Michael for all your amazing work.

"Thank you Michael for your assistance, support and advice provided throughout our house purchase and sale process, we will be recommending your excellent service to our friends and Colleagues."

Michael was very helpful with our simultaneous settlement. He handled matters really well and put us at ease. He was transparent from the beginning and stressed the importance of building a good relationship.

We are happy with Michael services he is good sales person and always reply our all enquires give us good advice.

Michael is our dealing with us and he is so fast and motivated person and very helping and good communication skills he done good job

Very transparent with the process, the team worked hard to get as many people through and sold our house within 2 weeks of listing.

His communication was outstanding.. he will go miles to serve..

Michael is very easy to communicate with , which makes things a lot easier when selling your home . Michael knows the market well ,and is very professional . It was a pleasure working with Michael

Michael made our sale transactions so smooth and easy , Michael is an honest and Friendly person that deals with the sale as if it’s his own house