Michelle came across as really good and genuine! We were just some ordinary people with a limited and modest budget - looking to buy an investment property. Michelle made an effort to find out exactly what we liked and didn't like and she was also upfront with us right from the start. She made the whole experience a really positive one from start to finish. When requested, she was also happy to give us her personal opinion on some of our queries. She was "human" and made the difference! Thank u!