Michelle is very busy and sometimes too busy for me. She sold me a house that was advertised with a dishwasher and when I asked her for the instructions, she told me to look them up online, not knowing that there is no Serial No. apart from the brand I could not do anything else than agree to her suggestion. I cannot use this dishwasher, and it is very annoying having it setting there doing absolutely nothing. I personally keep all my instructions to electrical equipment, but I realise Australians don't have to because she'll be right mate! For them not for me!!! just want to mention the dishwasher does NOT work at all! I caught a mouse in a draw in the night!