Michelle and Ian made a good team. She made us feel confident with her professional friendly manner and the way she presented our home to prospective buyers. She worked behind the scenes with the interested Chinese buyers to ensure they understood the auction process and Michelle was there on auction day to help achieve a sale price above our expectations Would recommend
Michelle has been very professional, courteous and very helpful in selling our house. She knows the real estate market well and advised us accordingly. I can certainly recommend Michelle to any future seller.
We engaged Michelle for the marketing and selling campaign of our property. Michelle is a caring, honest, compassionate and transparent agent. She knows her business extremely well, is very skilful and experienced and is very confident about what she does, yet she is humble and very easy to speak to. Selling property can be a stressful experience; Michelle made it much easier and more joyful. Thank you for your great job, and keep up the excellent work.
Michelle and the team provided exceptional service. They guided us through the buying/ auction process. Help us being confident on our 1st home buying. I would highly recommend to anyone looking for the best possible outcome.
Michelle is nice, polite and helped us in the complete process very professionally. Always eager to support and kept in touch with us on regular basis after every inspection. Nice work done at the end.
Michelle conducts herself with courtesy, tact and a refreshing honesty. Her diligent approach was greatly appreciated and she consistently worked to get the best result for us in the current market. Michelle is a very competent agant who comes highly recommended to get the best results.
Professional, knowledgeable and responsible , good communication skills.
I have used a few real estate agents over the years and Michelle is definately the best that I have encountered. Michelle has a friendly and open disposition, is easy to communicate with and is definately customer focussed (for the entire process not just the until you sign process!). During the initial 'choosing a real estate agent 'phase, Michelle was well prepared and clearly had put some work in prior to our initial meeting. Her organisation was one of the factors in choosing her and it set her apart from the other agencies I contacted. Her views on potential interest and timeframes proved to be accurate. Over the next few weeks she displayed an eagernesss to sell and communicated well with both myself and my tenant. She also useful advice to the tenant and myself, to prepare the apartment to make it more appealing and sellable. The property was sold a few days prior to auction and I recieved the price I wanted (which was in the estimated price Michelle and I discussed at the start) Overall very happy with the speedy outcome and Michelle's professionalism
Great marketing and human skills set - I found Michelle to be honest and completely open in all aspects in dealing with her and Fletchers Thank you Michelle
Michelle (and Ian) were great. During a very unsettled time in the market they calmly navigated us to a successful outcome.
Michelle Yan is an excellent agent. She was personable, thorough and concise. Michelle suggested I run an off market sale and the property was sold in under 2 weeks. Michelle kept me appraised of progress on a regular basis. I cannot recommend her more highly.
Michelle is very nice. She is a professional agent and pay much patience on communication with me. Her pertinent and professional advices give me great help.
