Michelle's profile

Michelle's reviews

  4.9  
Michelle has 125 reviewsacross 19 different locations, showing 12.
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Michelle's qualities as told by our client reviews: detail-oriented, reliable, hard-working, supportive, friendly, local expert, clear communication.
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Seller review
Calming and professional
over 3 years ago
Calming and professional

Michelle and Ian made a good team. She made us feel confident with her professional friendly manner and the way she presented our home to prospective buyers. She worked behind the scenes with the interested Chinese buyers to ensure they understood the auction process and Michelle was there on auction day to help achieve a sale price above our expectations Would recommend

Seller review
professional and courteous
over 3 years ago
professional and courteous

Michelle has been very professional, courteous and very helpful in selling our house. She knows the real estate market well and advised us accordingly. I can certainly recommend Michelle to any future seller.

Seller review
Like working with a friend that you know for a while
over 3 years ago
Like working with a friend that you know for a while

We engaged Michelle for the marketing and selling campaign of our property. Michelle is a caring, honest, compassionate and transparent agent. She knows her business extremely well, is very skilful and experienced and is very confident about what she does, yet she is humble and very easy to speak to. Selling property can be a stressful experience; Michelle made it much easier and more joyful. Thank you for your great job, and keep up the excellent work.

Buyer review
1st home buyer
over 3 years ago
1st home buyer

Michelle and the team provided exceptional service. They guided us through the buying/ auction process. Help us being confident on our 1st home buying. I would highly recommend to anyone looking for the best possible outcome.

Seller review
Professional and Easy Commuicator Agent
over 3 years ago
Professional and Easy Commuicator Agent

Michelle is nice, polite and helped us in the complete process very professionally. Always eager to support and kept in touch with us on regular basis after every inspection. Nice work done at the end.

Seller review
Excellent service and quality care
over 3 years ago
Excellent service and quality care

Michelle conducts herself with courtesy, tact and a refreshing honesty. Her diligent approach was greatly appreciated and she consistently worked to get the best result for us in the current market. Michelle is a very competent agant who comes highly recommended to get the best results.

Seller review
Seller in Blackburn
almost 4 years ago
Seller in Blackburn

Professional, knowledgeable and responsible , good communication skills.

Seller review
Great experience
almost 4 years ago
Great experience

I have used a few real estate agents over the years and Michelle is definately the best that I have encountered. Michelle has a friendly and open disposition, is easy to communicate with and is definately customer focussed (for the entire process not just the until you sign process!). During the initial 'choosing a real estate agent 'phase, Michelle was well prepared and clearly had put some work in prior to our initial meeting. Her organisation was one of the factors in choosing her and it set her apart from the other agencies I contacted. Her views on potential interest and timeframes proved to be accurate. Over the next few weeks she displayed an eagernesss to sell and communicated well with both myself and my tenant. She also useful advice to the tenant and myself, to prepare the apartment to make it more appealing and sellable. The property was sold a few days prior to auction and I recieved the price I wanted (which was in the estimated price Michelle and I discussed at the start) Overall very happy with the speedy outcome and Michelle's professionalism

Seller review
Thank you for being an exemplary professional
almost 4 years ago
Thank you for being an exemplary professional

Great marketing and human skills set - I found Michelle to be honest and completely open in all aspects in dealing with her and Fletchers Thank you Michelle

Seller review
Definitely recommend
almost 4 years ago
Definitely recommend

Michelle (and Ian) were great. During a very unsettled time in the market they calmly navigated us to a successful outcome.

Seller review
Sale of my property in Mitcham
almost 4 years ago
Sale of my property in Mitcham

Michelle Yan is an excellent agent. She was personable, thorough and concise. Michelle suggested I run an off market sale and the property was sold in under 2 weeks. Michelle kept me appraised of progress on a regular basis. I cannot recommend her more highly.

Seller review
Professional , good agent
almost 4 years ago
Professional , good agent

Michelle is very nice. She is a professional agent and pay much patience on communication with me. Her pertinent and professional advices give me great help.

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