Over the years I have dealt with many real estate agents. As the vendor of six properties and a prospective purchaser of many more I have experienced some agents with one or more disquieting traits: poor knowledge of the property they are offering, not following through on or tardiness in undertakings they give, evasiveness in the face of difficult questions (or those they would prefer not to be asked), pushiness and dubious ethical standards. To both buyers and prospective vendors I recommend Mick Dolphin withing reservation. He is very personable, professional and adheres to the highest ethical standards. His relaxed yet businesslike manner readily puts people at ease and he is really easy to talk with. He is straight talking, gives honest advice and can be relied upon to keep his word. I have known Mick in his professional capacity for about eight years. He acted as agent for the sale of my home four years ago and, despite being slightly 'out of area' in terms of location, I sought him out again to act on my behalf in the sale of a second property. From a vendor's financial perspective, Mick is very competitive and is willing to tailor a marketing plan to realistic needs rather than upsell a guilt edged plan that is no more effective.

Thanks to Mick and his team at Ranges First National for their thorough and professional approach to selling our home. Not only did we buy our house through Ranges many years ago and use Ranges as our letting agent whilst abroad for many years , we have also now sold our house through them . They have always been an excellent caring agency. We were given honest, balanced and transparent advice during the recent process of selling our home and Mick in particular was excellent throughout the entire journey. Highly recommended!

Very professional and easy to deal with. Gave a realistic valuation with an end result that everyone was happy with. Would thoroughly recommend Mick to any prospective vendor.

We found Mick to be highly professional, competent and practical. He was knowledgeable and practical in the advice he offered in terms of getting our property ready for sale and always had time to answer our questions. His communciation was fantastic and his support team were just as lovely to deal with. We felt confident in his skills and trusted the advice he gave us. Very happy with our sale price. Would have no hesitations in recommending Mick and his team.

Selling a family home is not something you do often and so to find a trustworthy, reliable and caring RE Agent could be a bit a of a lottery. We spoke with two RE Agents, before settling on Mick DOLPHIN. Mick was pleasant to deal with, patient, caring and took time to answer all of our questions and was prepared to visit at times convenient to us for the various parts of the process. I would have no hesitation in recommending Mick to anyone who is selling their home. He is down to earth and was completely honest with us from start to finish. Our house sold in just ten days for slightly more than the estimate provided, which is largely due to the efforts of Mick, Stephen and Dineke. Thanks to all of you. Val B

Wow! What a wonderful experience it was working with Mick Dolphin and his wonderful support team. From our first meeting when he arrived with Tim Tam's for our cuppa, throughout the whole sale process, nothing was to much trouble. Dineke and Steve were also only a phone call away and ready to help. The tradies that Mick recommended were eager and ready to help with realistic prices and did a great job. I was impressed that Mick listened to what I had to say and the advice that he gave was fantastic and helped me get the price that I wanted. I would happily recommend Mick and his team, especially if you want an honest, approachable Real Estate agent that goes the extra mile.....

Mick is straight forward, easy to work with and answered every question promptly and helpfully. He was also very helpful taking us through the buying process as first home buyers. The abstinence of sleazy selling techniques was a breath of fresh air. 10/10 would work with him again.

To be honest, Mick was an absolute breeze to work with throughout the purchase process. We found him easy to talk to, and he answered all our questions with ease. Being nervous prospective purchasers, we found dealing with Mick (& Steve) made our purchase a little bit easier. During the final negotiation stages, Mick took on board the anxiety that comes with the process and made us feel confident with our offer. Highlighly recommended!!

Great to deal with, good communication and a nice bloke.

Mick Dolphin was introduced to us by our next door neighbour after initially engaging another agent to sell the property. Mick's knowledge of the area, market advice, his down-to-earth non-aggressive easy going nature made it an easy decision to go with him. We sold the house within three weeks of it going to market above our expectations. We needed a quick sale due the nature of personal circumstances and Mick and his team of experts delivered over and above what we would expect any agent to provide on easy, hassle free service and end price of the property. I would recommend Mick Dolphin and the team at Rangers First National to anybody that is looking to sell in the Hills. You cannot go wrong and we can't recommend them highly enough. Grant Manson & Naomi Cooper

Have sent review to Mick at First National

My experience with Estate Agents previously, had been bad, but it is a pleasure and stress free to have the confidence in Ranges First National, Belgrave, in general, and Mick Dolphin in particular. The financial advice was first rate and sound; knowledge of the area is excellent; marketing slick and customer relations of the first order. To any seller and buyer, this your first and only estate agent to engage in the Dandenongs and surrounding areas. My thanks to the staff of Ranges First National and wish you much success in the future. Sincerely, Ed Chatwin