Monique was lovely to deal with, prompt with all communication and authentic in all her dealings with us. She was incredibly flexible with showing us through the property at different times and made the offer and negotiation process a breeze. I would not hesitate recommending her and she would be the first person I would call if I were selling in the future in the area.
Monique has given us so much support throughout our search for a home, she is very professional with empathy and lots of patience. Her communications and negotiation skills are excellent and she managed to find us a lovely home in the perfect location for the right price.
I have recently purchased a house in Birchgrove. I can't rate the service received from Monique highly enough. She was a pleasure to deal with, professional and efficient. Thanks again Monique for all of your help, we are delighted with our new home.
We found Monique after looking at a recommended agents site. We are interstate and did all negotiations via phone and computer, all without any issues. The sale required some very good sales speak , and we thank Monique for achieving a satisfactory outcome in a short period of time .
Selling our first home was an exciting and daunting prospect and we were so happy we chose Monique to guide us through the process. We sold our property in the midst of a changing market and Monique's communication throughout the process allowed us to make informed decisions regarding setting our reserve and planning for the next move. We were very pleased with the result she secured for us. Monique came recommended to us through a couple of friends and we wouldn't hesitate to recommend Monique and the Belle team!
Monique and her team provided excellent service and had our best interest at heart.
A big Thank You to Monique Dower and her Team at Belle Property Balmain for the guidance and expertise in assisting us with the sale of our property. Your in-depth market knowledge/insights and careful attention to detail allowed us to achieve a fantastic sale price. We look forward to working with you again in the future and have no hesitation in recommending you to our family and friends. Kind Regards, Belinda and Michael, Balmain
Great communication throughout the process and understanding of the timelines when waiting on approvals from the bank on our loan. We never felt like we were being put under pressure to sign or that our offer was at risk once it was accepted by the owner.
We couldn't be happier with Monique and all the team at Belle Property. They helped us every step of the way, including recommending all the tradespeople and stylist to present our unit as beautifully as possible. Monique's communication is great and she negotiated an excellent sale price.
Monique went above and beyond her responsibilities, and made sure that both the Seller and myself were happy about the sale. Monique made sure that all my questions were answered, and even liaised with the Seller's solicitors about amendments to the contract, on a Friday evening!
I fully briefed Monique that this was going to be a challenging sale due to my location in New York, the difficult personality of the occupant-my estranged husband-and the contracting property market. Monique assured me that she could manage my husband based on her lengthy experience in property sales and would work to achieve the best price. Although she was the most expensive agent I approached, I believed her and we signed an agreement. Her claim proved to be highly inflated. I seriously question her credibility in being able to deal with difficult people as her approach seemed to be to scurry away like a decorative kitten whenever my estranged husband took one of his many rigid positions related to the sale. Although she knew that there was a 14-16 hour time difference between Sydney and New York, the timing of her phone calls on important details related to the sale was always totally inappropriate. By necessity Monique had several meetings with my estranged husband. However, her emails to me reporting on these meetings were disturbing in their lack of detail. I am particularly upset by her insensitive emails congratulating me on the sale of my property when she knew that I was selling under threat of being taken to court and in being forced to sell was taking a massive loss. The sale was no cause for celebration for me. Monique knew this detail but did not think to modify her email communication to reflect my circumstances. I am sure that Monique operates well when the sale is straight forward and the context is simple. I am hoping that she takes some time to reflect on this botched sale and is able to offer any future sellers in challenging circumstances, a broader and better thought out strategy.
Monique first impressed me with her honesty and insight when I was a buyer not a seller! I have since sold two properties and used her agency for rental services. She is one of the really good ones, she knows her market and is always fully prepared. Her insights are second to none and her advice is always worth hearing. Thank you Monique!
