Have had an excellent experience in customer service! Thoroughly transparent and honest services.

From the time we set out on our campaign with Monique, we knew that we were in good hands, her professional attitude and enthusiasm is so refreshing and communication is on point, everything that Monique says is happening does happen, highly recommended Monique you will not be disappointed, this young lady will get you the best result that she can.

Monique and the team at McGraph were totally brilliant throughout my first home buyer house purchase. Having suffered an awful and dishonest hard sell experience of a separate estate agent the honest, helpful and genuine approach of Monique from the first engagement was hugely appreciated. Monique couldn't have done more to help, communication was spot on and I was made to feel that securing the purchase on my behalf was much more than just a commission. I can't recommend Monique any higher

Monique Layoun was very experienced in the way she exhibited my home before being auctioned. She did what she said she was going to do. I give her 10 out of 10.

Working with Monique was honestly one of the best choices I could ever make, she has been so wonderful and made the process of selling with her so smooth, transparent and easy. Every step of the way has been crystal clear, the communication is so strong, and I never have to doubt for a second that she knows what she’s doing. Selling can be stressful but Monique and the team at McGrath have been the best to work with, and her results speak for themselves as well!

Monique is the best in business. She know what she is doing. Monique kept us informed, gave us guidance through the process, and provided us with honest feedback. Highly satisfied

I appreciate Monique and her team hard work. With extremely professional marketing strategies, and attention to detail made the process easy and lucrative for us. Her team is a rock star. We couldn’t be happier we chose her team. I highly recommend Monique and her team to anyone looking for top-notch real estate services.

We have recently had the privilege of working with Monique Layoun to sell our property. From the first meeting through the marketing and sale of our property Monique provided exceptional customer service and communication. Her commitment and dedication to her work is outstanding. If you are looking for an real estate agent we highly recommend Monique Layoun.

We are so grateful to Monique for all her assistance and support during the journey of purchasing of first family home. Monique kept us informed, gave us guidance throughout the process, and provided us with upfront and honest feedback. She was incredibly welcoming and answered all our questions. We highly recommend using Monique for your next purchase or sale.

I met Monique when I was searching for an apartment as a first home buyer. I contacted Monique after finding the listing on realestate.com, she responded very quickly and despite having a viewing on the Saturday, was flexibile and allowed me an early viewing on Friday. When showing the property she was very good at pointing out all aspects of the property knowing that I was a first home buyer, and was upfront about potential once-off strata levies that would affect my finances if I successfully bought the property. I submitted an offer that night, and Monique did keep me in the loop following the viewing. I negotiated with buyer through Monique and I think she did a good job balancing getting the best for them while also not trying to 'rip me off' like you hear in some stories / I have experienced with other agents. During cooling off and settlement, Monique has been extremely responsive and accommodating as well as open to speaking directly to my broker when I was unsure about some specific details. She has also been very supportive and patient during unexpected aspects of my approval process as I bought over the change in financial year (would not recommend due to re-requiring the new tax statement by some lenders). Overall, in the future if I ever decide to sell or rent out the apartment, I think I'd approach Monique to assist me with it.

Monique has an excellent understanding of the property market in the Prospect area. The level of service during the sales period was excellent. Monique kept us fully informed during the process and provided regular updates regarding potential purchasers, the purchasers sales expectations and feedback concerning the property. Would recommend Monique to sellers and buyers looking for a property in the Prospect area.

Monique is an excellent professional who has not only made us feel satisfied with selling our property but has also been a beneficial asset to the buyers. She is very accurate with feedback and follow up. She has helped us through each steps like organizing solicitors, dealing with tenant and also liaising with 3rd party real estate agency we had. She is a very professional, kind, presentable and smart. Monique managed to exceed our expectations with sale price. She never disappoints and helps the clients as much as she can. We are very grateful towards her and what she has done for us. I found Monique very knowledgeable, honest , neutral and comes to the conclusion best suitable for both seller and buyer. She is amazing!!! Thank you Monique once again for your great services. Love your work!!