Thank you, Barbara, for taking the time to share your feedback. I truly appreciate your honesty and am glad to hear that your overall experience was positive. I apologize for any lack of accountability regarding the questions and the pending document. Ensuring clear communication and responsibility is very important to me, and I am taking your insights to heart to improve in these areas. If there's anything more I can assist you with or if you have further questions, don't hesitate to reach out. Your satisfaction is my priority, and I'm here to help!
Morgan responded on 29 Jan 2025