From the very first moment I met Naoim, I knew I was in safe hands. Selling a home can be such a daunting and emotional process but Naoim immediately put me at ease with her warm, friendly and caring personality. She has this rare ability to combine complete professionalism with genuine compassion, and it made all the difference for me. Naoim went above and beyond in every way imaginable. She didn’t just do the job of selling my home, she made me feel supported throughout the entire journey. She called me regularly just to check in, not only to update me on the process but also to see how I was feeling. That level of personal care is something I have never experienced before with an agent and it truly speaks to her character. Her kindness and patience shone through at every step. She took so much time out of her day to explain things clearly, answer my endless questions, and reassure me whenever I felt uncertain. She made me feel like I wasn’t just another client but that my home and my happiness truly mattered to her. What impressed me most was that Naoim’s support went beyond the sale itself, she genuinely cared about my wellbeing. That warmth and empathy gave me such peace of mind during what could have been a very stressful experience. She is not only an outstanding real estate agent but also an extraordinary person. I honestly believe she should be the head agent at Blackshaw Real Estate. Her dedication, communication skills and genuine care for her clients set her apart and raise the standard for the industry. She is an asset to her team and a blessing to anyone fortunate enough to work with her. I would never hesitate to use Naoim again when I sell my next home and I will be recommending her wholeheartedly to all my family and friends. She is one of a kind - warm, friendly, caring, and absolutely brilliant at what she does.

We had a wonderful experience working with our real estate agent Naomi while buying our first home. She was incredibly lovely and friendly, always making us feel comfortable and supported throughout the entire process. She was readily available for phone calls and emails. She also guided us by recommending a great mortgage broker and a reliable conveyancer, which made the process much smoother. Her communication was always clear, and she took the time to explain every step, which really helped ease our nerves as first-time buyers. We truly appreciated her guidance and dedication.

Nay helped my partner and I sell our apartment and was great at navigating us through the process for the first time. Nay was someone we immediately trusted and knew would work to get the best outcome for us. Nay is very professional and and very knowledgeable of the area and complex. We will always be very thankful to Nay for her work in achieving a fantastic outcome for us.

Naomi and the whole team at Blackshaw Belconnen are knowledgeable and friendly to engage with. Naomi provided clear information throughout the process and open and honest advice and feedback. After being in my home for 16+ years Naomi made me feel safe and confident in selling my home and making decisions that would achieve a great outcome (which was achieved!) I would (and have already) recommend Naomi (and the team at Blackshaw Belconnen) to any friends or family, or anyone else also looking to sell.

I was a first-time buyer and was pretty nervous about navigating how to purchase my first property. Naomi gave me great tips and was very knowledgeable about the Gungahlin area. She even helped me to find a great mortgage broker. Naomi's strong work ethic, clear communication and friendly personality made my purchasing experience so much easier. I would highly recommend Naomi to anyone either purchasing or selling their first home.

Naomi was available night and day. Talked me through every step of the way. Provided advice re: conveyance. Talk through my expectations and knew the market well. Very experienced, knew who were potential buyers and who were not. Provided advice around how to present the home. Very fast onto the market with aggressive timeline - from listed to sold in about a month - lots of open house times. Naomi was always willing to open the house outside of openings. I was nervous prior and during the auction, completely kept in the loop. Great job - all round.

She was passionate, engaged and really interested in supporting us through the whole process of selling. Through Naomi and the Blackshaw team, we were provided regular updates on buyer interest and communication was outstanding throughout the whole process. Naomi went above and beyond to help as achieve a successful sale.

From the initial phone call it was clear to see Naomi’s dedication to ensuring she provided the best possible service to her clients. On arriving for the appraisal meeting she was well prepared with examples of similar local properties and an estimated value for the property. During the campaign she was always open and honest with her communications, keeping us informed on the activity of open homes and any pre-auction offers that had been made. She was also very flexible with potential buyers who requested additional viewings and accommodated our needs. We also felt fully supported during the day of the auction. We would highly recommend Naomi for any person wanting an open and honest agent.

Naomi made the entire journey not only smooth but truly enjoyable. From our first interaction, Naomi was incredibly kind, caring, genuine, and helpful. She took the time to understand what we were looking for, patiently answered every question (and there were many!), and walked us through every step of the process with so much care. We are so grateful for everything she did and wouldn’t hesitate for a second to recommend her to anyone looking to buy or sell. She’s a rare gem in real estate!

Naomi made purchasing our property as easy as it could be. She went above and beyond to chat with the seller and get us any additional information about the house down to the different trees and herbs that were planted. She was always available for us to inspect the house prior to settlement and ensured we got our keys ASAP following settlement.

She has knowledge of the Gungahlin area and knows what she is talking about, we would definitely buy/sell through Naomi for all future properties.

Naomi and her team worked increadibly hard to get my property sold and get the price that I was after. Communication has been excellent with updates and clear communication at every step. They ran open homes all throughout the campaign, always keeping as many interested parties as possible seeing the property. I'd happy engage Naomi for the sale of any property.