Natalia Tsoi

Natalia did a good job of selling our property in the trying circumstances of a falling market with a glut of similar surrounding properties for sale. We sold our property within a reasonable time period. Natalia also provided advice to us in the purchase of our new home, for which the price, location, characteristics and even neighbours were ideal for our budget and requirements. Natalia is proactive, very committed, genuinely caring, friendly and very intelligent. Her multifaceted life experience and kindness of character provides her with an ability to communicate and connect with people with a depth uncommon amongst negotiators of all stripes. We were kept abreast of matters related to the sale of our property and the purchase of our new home. Natalia's support team at Mark Hay, including the principal, were also made available to us by Natalia, providing additional pragmatic guidance, as well as efficient administrative assistance with the paperwork. Natalia can be trusted to make the extra effort required to sell a property with genuine concern and considerations of its owners' interests.

Natalia made my First Home buying experience a wonderful one. She was always contactable via all mediums (email, mobile, sms). Natalia always did what was convenient for me, such as meeting for viewing of my unit at my requested time. She also understood my price range and worked exceptionally well in the negotiations to get me the right price! The day after settlement, Natalia even met me so very early on a Saturday morning to give me the keys earlier than planned so my furniture could be delivered to my new home. Natalia's personable and friendly approach to her job was amazing. I have no problems recommending her to my friends and colleagues who are in the market for a new home!