A respectful letter on plain paper, appeared in the letterbox many months before we listed the house with Natalie. She noticed the house had been withdrawn from the market 9 months earlier and wondered if something had happened to prevent a successful outcome. Something had indeed happened, but probably not what she imagined. Her letter invited a phone conversation about it, if and when we were ready. We liked her personal touch and kept the letter for later, after probate and title transfer, when we were ready to find the best people for a very special and loved house and native garden. We needed an agent with sensitivity. We found Natalie easy to talk to and genuinely interested in the history of the home and the unique character who loved it and made it his work of art for over 40 years. It was obvious Natalie had a forensic knowledge of the local market which she brought to the appraisal and subsequent marketing and sale of the home. Her candour, commitment and unshakable confidence carried us through the unfamiliar territory of selling the house, and not just to anyone. Natalie understood how important it was for us to find the best fit for the house, not necessarily the highest bidder. For six intense weeks Natalie was almost always available by phone and text, whilst driving, at home and quite late at night. It was a collaboration between all of us, every step of the way - through 'styling' the home with our benefactor's beautiful things, revealing the native garden's glory, producing a special video, a skilful photo-shoot and careful word-smithing. And then came the sales campaign. Natalie worked harder, longer and more conscientiously than in the lead-up, keeping us closely informed all the while. Her emotional intelligence gave her an ability to read people and her warm, approachable manner, enabled her to glean and pass on impressions and information, which helped us greatly in making a difficult choice between the final offers.

Selling a house is always stressful. Natalie‘s willingness to engage regardless of time or amount of questions posed was truly appreciated. Her ability to remain calm under the pressure helped us to navigate the difficulties of letting go of a much loved and treasured home. From the start, we had confidence in Natalie‘s ability to negotiate the market and to be giving us the best advice possible, demonstrated her professionalism and the pride she took in her work. I have no hesitation in recommending Natalie as an honest and open, extremely dedicated and willing professional, who goes above and beyond to assist the people she works with. Thank you, Natalie. It was our pleasure to meet and work with you.

I had an outstanding experience working with Natalie. From my first interaction to successfully purchased a property, Natalie was professional, knowledgeable, and genuinely invested in helping me to solve my queries about property purchase. Natalie was always available to answer my questions, provided honest advice, and guided me through the buying process with patience and clarity. I’m incredibly grateful for having Natalie here and would highly recommend Natalie to anyone looking to buy or sell a property.

Natalie was such a pleasure to work with. She was very professional yet so empathetic, friendly and helpful. She made the rather stressful sale process easier. Thank you for always being there to answer our questions and communicating with us honestly and efficiently

The Belle Team were excellent throughout the whole process and achieved a great result for us. Highly recommend them!

Natalie was great to work with and was very responsive to our multiple questions and queries. We felt she had a genuine interest in us as sellers and was realistic in what we could - and did - get, rather than raising false expectations.

We went with Natalie and LJ Hooker Lane Cove to sell our place. Natalie really knows the area and has a great track record. Plus, she's super professional and friendly, which made the whole process so much easier. We felt comfortable with her and always knew what was going on. Thanks a lot, Natalie!

Natalie and the LJ Hooker Lane Cove team are outstanding. I couldn’t be happier with the level of service, expertise and professionalism. Natalie worked tirelessly to ensure we sold for a great price. She is transparent and trustworthy and I felt like I was in very capable hands throughout the whole journey.

Natalie was lovely to work with. She communicated with us clearly throughout the whole process. She is very personable and approachable.

5 months it took for the final settlement. Natalie had strong negotiation skills with very stubborn vendors. I like to thank her for handling aspects of my transaction, and thanking her for being so communicative throughout the entire process.

From the very first open home we attended, Natalie was warm, friendly and professional. What stood out to me was that she really brought a human touch to what can be a very transactional experience. She acted in the best interest of the seller, but also advocated for us as first-time buyers, which is a rarity in this industry. She took the time to share her knowledge with us and supported us every step of the way. Natalie really went the extra mile to make our first home buying experience a good one and I’d definitely work with her again - thank you so much!

Natalie was impressive from our very first meeting. She was highly knowledgeable of the area and processes mixed with enthusiasm, excellent organisation and communication skills. Truly couldn’t ask more from a real estate agent for our experience selling a unit in Lane Cove.