We were the purchasers and to have Natalie as the agent was such a wonderful and easy experience. We had open and honest communication, Natalie kept us informed during the buying process. Unfortunately we had already signed another agent before dealing with Natalie, if there had been a way to change to Natalie we would have done it in a second, they were such contrasting experiences. Natalie has experience and communication beyond 99% of Canberra agents!!
We bought our home through The Real Estate Shop 21 years ago and had a very positive experience. When it came selling, we felt that The Real Estate Shop approach would work well for us, and we were not dissapointed. Natalie was extremely professional, with extensive experience in the Canberra market. Our house sold quickly, and the price negotiated exceeded our expectations. If you are selling or buying a property, we would highly recommend the exceptional service provided by Natalie.
After dealing with Natalie Roberts for the sale of our property, we are very happy to recommend her and the Real Estate Shop to others. The process was unusually stress-free! She provided advice on options in a professional and clear way, with no high-pressure tactics. She secured our asking price and we felt that both we as vendor and the buyer were treated fairly. We are not fans of the pushy and self-serving approach from the likes of the big corporate real estate agents, and in that regard the Real Estate Shop was a breath of fresh air - Natalie was ethical, knowledgeable and a pleasure to deal with.
Natalie is a down to earth and knowledgeable . She made my selling experience stress free. Natalie was always available and provided practical and honest advice and information through out the process. I would highly recommend Natalie to anyone buying or selling their home.
Natalie was an ideal agent to work with. She was completely transparent, with a deep market knowledge, and her predictions were spot on. She was easy to communicate with honestly, and was readily available for any and all questions. Every interaction with her was pleasant and proffesional, and trusting her with our sale was easy. In the end, we got the results we were after thanks to her hard work and expertise. Couldn't recommend her more. Thanks Natalie!
Natalie is an outstanding agent and we could not be happier with the service she provided. She is a consummate professional with an extensive knowledge and understanding of the Canberra market. Natalie carefully built relationships to ensure that all parties achieved their goals. She took the time to listen and provided sage advice and prompt follow up, demonstrating great insight and thoughtfulness throughout the whole process. Just brilliant!
Natalie recently sold out apartment above the asking price. We were very happy with the honesty and professionalism with which she handled the sale. Her communication skills are excellent and she kept us up to date on the sale progress at all times. Natalie was always available to us by phone or email if we needed advice or a question answered. Thank you Natalie for your attention to detail, positive attitude and caring approach to selling a property - you are a special kind of real estate agent!
I would highly recommend Natalie as a Sales Agent for the sale of your property. As an interstate vendor, Natalie helped me navigate the sale of my townhouse in Lawson, from the transition off the rental market to facilitating a quick and smooth sale. Natalie provided a personalised service that I didn’t find with the larger agencies. She was extremely reliable, a great communicator who gave straight forward advice and she dealt with every issue that arose. I gave Natalie a 5 star rating for her diligence, professionalism, and communication. She kept me updated every step of the way and delivered results. Natalie is an incredible agent who put my best interests at heart, and, she has gone above and beyond what I would have expected from any agent.
