We engaged Harcourt’s Frankston to sell my elderly parents house to finance their move into aged care. We decided on Harcourt’s as they have been the managing agents of a rental unit owned by Mum for the past 12 years and have been exceptionally easy to work with and great communicators (thanks Rebecca Quinn!). Natalie and Gerard came to value the house for us and were extremely kind and patient with my 96 year old folks. They chatted with Dad and Mum, didn’t hurry the process along and did not make them feel it was just a financial or business type of visit. Both Natalie and Gerard gave us great information on how to prepare the house for presentation, considering it’s age and the fact it was obviously the long time residence of older people. They were confident that they could help us achieve what was needed finance the move into care. It was imperative that it be a quick sale, shortest possible settlement and like all sellers, a maximum sale price was desired. Natalie kept that brief at the forefront of her dealings and drummed up interest with potential buyers before the house was on the market. The family were delighted when our parents house sold on its first open for inspection. Offers to buy were made at the open and we were kept informed of the back and forth offers, and counter offers, all afternoon and into the evening. At 8pm we accepted what we believe was a very good offer and I e-signed the sale contract (on behalf of my parents) before 9pm. Needless to say, we all slept well that night! It was a great relief that we did not have to prolong the whole process over weeks or months, which would have distressed my parents. I should add that Natalie has now also sold Mum’s rental property. It was always going to be slightly harder property to sell being tenanted for another 7 mths. She managed it in around 3 weeks and we could not be happier with both property results. A huge thank you to Natalie. A genuinely nice person and extremely good at her job!
Natalie was friendly, kind & professional in helping our family with the buying process. Thank you Natalie for all your help!
Nat came highly recommended, through dealing with her and the team it quickly became easy to see why. Relatable and reliable with an understanding of what we we wanted and the knowledge to achieve it. We were keep up to date, while Nat worked diligently. We've dealt with a few real estate agents in our time, none came close to Nat. Thank You Nat, we would not hesitate to use you again and again into the future. Finding someone you can trust, with honesty, integrity and an innate ability to to excel in their profession is very rare. You help us sell in a tight market more than that your concise communication kept us sane through what would otherwise be a very stressful situation.
Natalie was very good in communication.thank you Natalie for selling my house and helped me find my home you did a good job.thanks again.
I would like to thank Natalie and Adrean for selling my house.and helping us to find a beautiful home thanks again for good work much appreciated.
Found Natalie to be professional and trustworthy to deal with. She is persistent to get the best possible outcome and a pleasure to deal with. Definitely recommend as an agent and person.
Nat was very easy to deal with in the buying process and extremely helpful any questions during and even after the purchase Thank you
This is the second time we have used Natalie to sell our house and yet again she goes above and beyond all our expectations. Would so recommend her to anyone.
I’m very happy with the service provided at I came to auction biding all the way to the end thanks so much Natalie
Natalie is a professional agent, whose experience makes for a smooth buying process. She is prompt to respond and a good negotiator.
We were aware of Natalie Robinson from Harcourt's in Frankston outstanding reputation in the Frankston and Mornington Peninsula market. So it was no surprise that we chose her to represent us and sell our home. Natalie was committed and responsive, guiding us through every step of the auction campaign with the utmost professionalism. Natalie is exceptional at her craft, with her market knowledge in the area second to none!! We were extremely grateful and highly recommend Natalie!! Frankston's #1