Selling our home with Neil and Yvonne was a five star experience!
There is a reason that Neil and Yvonne Hawkins were recently awarded the Harcourts Individual Client Experience Award because that is what you get when you employ them to sell your home; a totally client centred, personal approach. While Neil and Yvonne have access to the resources of a large organisation like Harcourts, we always felt listened to and totally supported through the sometimes overwhelming process of clearing a home of 50 years and getting it ready for sale. They understood what our family home meant to us and represented that sensitively and thoughtfully in the publicity. Neil and Yvonne each have exceptional skills in complementary areas. Neil is warm, calm and quietly self assured, while Yvonne is warm, shiny, enthusiastic and creative. Together they make a dynamic, capable and truly endearing team. They have such expertise and experience. They offer suggestions, help and advice but never push or insist. We always felt respected and our concerns taken seriously. We found them to be utterly ethical and transparent in their communication and dealings with us. Neil kept us consistently updated with texts and phone calls on the interest in our property and ultimately offers made. Yvonne created a wonderful advertisement for our home which reflected its warm character and 50 year history as our family home. Neil and Yvonne are genuinely good people and we could not recommend them more highly. They kindly and confidently, guided us through a demanding process which resulted in a very positive outcome.