General sales service very good. As above statement, I'm disappointed Ive asked for a statement of cost details several times. its unprofessional

Nellie is an excellent agent to deal with. She has very good knowledge of local markets, is obviously passionate about selling property and her communication is first class. Overall, I would say Nellie is top notch.

Agent Nellie possessed great marketing and local real estate knowledge compared with Other different agents presented conflicting information so I chose Nellie to help sell my property . Property sold with a good result .

Talking to and being wholly advised to use Nellie services by other locals in the area, i am 100% grateful for this sound advice. Truly excellent professional with a caring attitude, myself being riddled with doubt and anxiety, Nellie without hesitation had me consistently calm and at ease throughout the whole sale process, always keeping me in the loop with any relevant information and more. Never did or would i have expected such an unbelievable sale result that she had achieved. Nellie accomplished more than i would have thought in enabling me to follow my future dreams. This i will be always grateful for in using her services.

Nellie was amazing. She kept me in touch and fulfilled her commitment to me that she would sell my property, which has been on the market with another agent for over 2 years, within 12 months. And she did. Highly recommend Nellie and Raine and Horne Armidale

Working with Nellie on the sale of our property was a genuinely positive experience. Nellie brought great enthusiasm throughout the process, communicated clearly at every stage, and made sure we always knew what was happening. We really appreciated the regular updates and honest feedback, even when it wasn’t always what we hoped to hear, as it helped us feel informed and confident in the decisions being made. Nellie’s professionalism, energy, and transparency made what can often be a stressful process feel much more manageable. We’re grateful for her support and would happily recommend her to others looking to sell their property.

Stand out feature was strong talent for marketing. This was reinforced by regular meetings listening to our thoughts as vendors. We thought our property was rare in its heritage richness. Nellie Hayes understood this perfectly.

Thank you, Nellie. You’ve made both the property management and the final sale of our home unbelievably easy and completely stress‑free. Your communication, professionalism, and genuine care made such a difference throughout the whole process. Looking back, our only regret is not going through you and your team from the very beginning with the management of our property — it would have saved us so much time and worry. We’re truly grateful for everything you’ve done and couldn’t recommend you more highly.

She has very good skills in all aspects of of selling the property and gives 100%to doing so very good with customer service as well and I found her great to deal with works for the client all the time

I chose Nellie to sell my father's house after his death. I chose her after many friends said she was great at the job. Nellie showed compassion, understanding and respect during my dealings with her. A stranger who became a trusted friend.