Nicky was very easy to work with and provided exceptional communication and follow up (we particularly liked her weekly feedback report) throughout the sale process. She was always contactable (including after hours) and worked tirelessly to achieve the best result. We wouldn’t hesitate to recommend Nicky!
We went with Nicky because we had seen her in action selling a couple of houses in our area. We were not disappointed. Nicky has extensive market knowledge and an excellent network of potential buyers. She gave us regular feedback at every step in the process. Nicky's efforts ensured we had strong interest at auction and well exceeded our price expectations.
Nicky was recommended to us for the sale of our long term family home as she displayed a strong sales history in and was very knowledgeable with the area. Nicky kept us updated throughout the marketing process and provided helpful feedback and advice. She was professional and prompt in her communication and her experience was evident in the great outcome achieved in an unpredictable market for our family. We have no hesitation in recommending Nicky.
From the initial appraisal Nicky provided honest, respectful and candid advice about the marketing, presentation and likely sale of our home. Nicky and her team were helpful in their advice - but more importantly timely in their responses. After each open house Nicky provided a thorough run-down on the opening and this was followed up with a comprehensive weekly written report. We were never left wondering when we would get feedback - it was always “before time”. If you are after a knowledgable, respectful and delightful real estate agent - then Nicky will deliver. Communication is a real strength.
I have recently purchased a property with Nicky as the selling agent. She was very professional and helpful, providing a lot of detail on the property. She enabled access quickly for a pest inspection and was definitely working hard for her seller to get the best possible price. I would recommend Nicky as a very professional and well informed agent.
It was a pleasure to work with Nicky Symon when selling our beloved house in Hughes. Throughout the whole process, Nicky was efficient, professional, calm and personal, always prompt and clear in her communications. She gave us excellent advice, and when it came to the sale demonstrated her depth of experience, networks and insights in the industry, amidst an unpredictable market. I would have no hesitation in working with Nicky again or highly recommending her.
Nicky has been involved with us since the initial effort to sell the property while our mother still resided there. Her understanding and empathy were exceptional in what were difficult circumstances. With mum now in care, without hesitation we asked Nicky to manage the sale of the property. Nicky was at all times professional in her dealings with us and always kept us up to date on buyer interest and sale options. Her communication skills are excellent. Every email or phone call from us was promptly managed, especially important given the difficulties posed by COVID-19 restrictions. Her knowledge of the current market was instrumental in the sale of the property for an unexpectedly good price. Most important to us has been the respect and empathy with which she has handled communication with my mother throughout the process. Thank you Nicky. We all appreciate very much what you have done for us and wish you well in all you do.
I have known Nicky for many years and, while aware of her reputation as an outstanding and highly experienced agent, have had no previous requirement to use her in this capacity. The recent sale by auction of our property in Yarralumla was managed by Nicky in a thoroughly professional manner. Her extensive knowledge of current market conditions and trends, attention to the smallest details and helpful feedback and advice throughout the marketing process was of the highest order. She is well supported by a small but effective team. It would be a pleasure to recommend Nicky to any prospective vendor who values wide experience, knowledge and skills and an enthusiastic approach to achieving good outcomes.
We employed Nicky to sell my grandmother's property in Lyons this year. This was the second attempt after my Nan decided against selling two years ago. Nicky was so patient and highly considerate in dealing with my Nan at that time, and for this we were so grateful. The sale finally went ahead this year and Nicky was professional, always available to bounce ideas and discuss strategy, and kept our whole family informed at every step of the way. The auction result was higher than our expectations, and this will set Nan up for the last years of her life. Thank you Nicky and your hardworking team!
As vendors selling our house in Garran we were very happy with Nicky and her great team including Emily and Elena. Nicky’s early advice on what changes to make and not make on the property were very valuable. Her communication was excellent throughout, and we particularly liked the thorough reports each week during the exhibition period, and feedback after each open house. Nicky’s vast experience of the market and her negotiating skills were crucial in reaching a very satisfactory outcome prior to auction. We highly recommend Nicky and her team!
My partner and I enjoyed the ease and privacy of an online, live streamed auction. We were able to discuss our bidding strategy without the pressure of being in a face to face group. We found Nicky straightforward and knowledgeable, as well as patient. This was our first time at auction, this is our first home. Couldn't have asked for a better experience! Nicky's colleague, apologies, I can't remember her name, was particularly welcoming and warm at the house viewing.
Nicky was an incredible support to my mother while she was downsizing. She helped the family to understand the best way to position the sale of the family home. Nicky leads a great team of professionals and we highly recommend them to anyone going through selling their home, particularly downsizing and the emotions that come with it. Her patience and kindness was consistent throughout the process. Thank you Nicky, Emily, Elena and Alec!
