Could we have found a better agent? I doubt it. Clear and concise communication from start to finish. Nothing was too much trouble. Even after office hours, Nicola always gave us the answers we were looking for. Wouldn't hesitate to use her services again. Thoroughly recommended.
From the very beginning, Nicola was very honest and direct about the sale of our property. Whilst so many others came with the promise of big numbers we later found out they had no business promising, Nicola was very upfront about our unique situation. We sold in the beginning of the weird downturn in the market and even though there weren’t people flocking to home opens like there previously were a few months prior, she keep reminding us it would all be okay whenever we got nervous and felt like hope was running low. Nicola’s experience and marketing knowledge is 100% what grabbed the attention of potential buyers and what fetched our home record price, regardless of the weird turn in the market. I would truly recommend no other. Nicola has something rare with agents… integrity. She truly does try her hardest by all her clients and gives every job her all making every client feel like a priority. I don’t know how she does it while also having a life outside of work but she makes it totally seamless. Nicola, we cannot thank you enough and we know you’re headed for being one of the greatest in Perth purely just because of your level of integrity and professionalism.
Nicola delivered an excellent result in the sale of our investment property, demonstrating professionalism, strong market knowledge, and a proactive approach throughout the entire process. She navigated several unexpected challenges with remarkable efficiency, always keeping us informed and presenting clear, practical solutions that ensured momentum was never lost. Her responsiveness and ability to act quickly gave us great confidence, and it was evident she was genuinely committed to achieving the best possible outcome. We were extremely pleased with both the experience and the final result and would highly recommend Nicola to anyone seeking a reliable and capable agent.
Nicola was professional and extremely knowledgeable of the area, kept me updated with regular updates on the progress. Would use Nicola and The Property Pod without hesitation
We reached out to Nicola to sell our home that had been in the family for 30+ years, from initial contact to settlement, she has been informative, kind and helpful, we had tended the property garden which meant a great deal to us, Nicola had successfully found buyers who were of the same mindset, this was a big relief to us, the new buyers will be an excellent addition to the neighbourhood and community, we can rest assured that nature will continue to thrive. If you want a welcoming, communicative, friendly and successful experience with display photographs that are the best I have ever seen for a property, then I highly encourage you to choose Nicola and team from The Property Pod!, should we ever sell again, we will definitely be return customers!!!!
Nicola has been amazing from day one, guiding us through every step of the process, from preparing the house right through to settlement. Although we encountered a few hurdles along the way, her professionalism, knowledge, efficiency, and friendly personality made the entire experience smooth and stress-free. I highly recommend her to anyone looking for a reliable and dedicated agent. Thank you, Nicola and The Property Pod team.
Nicola was absolutely fantastic! This is my second home she has sold and both times everything has been flawless and both houses got record prices. Communication, knowledge, efficiency, personality, she has it all and I would not go anywhere else to sell or buy!
We couldn’t be happier with the incredible experience we had with Nicola Lee and her amazing team at Property Pod when selling our home at 33 Red Heart Drive, Thornlie. From day one, Nicola was professional, knowledgeable, and completely committed to achieving the best possible result for Anna & I. Her understanding of the local market was outstanding, and she provided honest, strategic advice that gave us total confidence throughout the entire process. Communication was exceptional — we were kept informed after every inspection, enquiry, and conversation, which made everything feel smooth and stress-free. What truly sets Nicola and her team apart, though, was the extraordinary effort they put in — especially given that our campaign ran right up against Christmas and New Year. While most people were winding down for the holidays, Nicola was ramping up. She went above and beyond, working around the festive season, coordinating viewings, following up buyers, negotiating tirelessly, and ensuring no opportunity was missed. The dedication they showed during what is traditionally the busiest and most challenging time of year was nothing short of remarkable. The marketing of our home was flawless — from presentation and photography to the overall strategy. The campaign generated strong interest quickly, and the professionalism shown at every open home reflected the pride they take in representing their clients. Nicola’s work ethic, attention to detail, and genuine care made the entire experience not only successful but genuinely enjoyable. She fought hard to secure the best possible outcome for us, and we are beyond grateful for the result she achieved. If you’re thinking about selling, we cannot recommend Nicola Lee and the Property Pod team highly enough. Their expertise, integrity, and unwavering commitment — even through the Christmas and New Year period — delivered an outstanding result for our family. We are so thankful we had them by our side.
Nicola sold our home for us after been very helpful with us for 12 months prior to selling our home. Nicola is very professional and we highly recommend The Property Pod for anybody looking to buy or sell we definitely would be using Nicola next time we buy our next home in the future.
Mostly fine to begin with but there were many issue with final inspection, we received an email from Nicola's admin within a week of accepted offer telling us a timeline and what to expect, in this email we were told final inspection would need to be completed 7 days prior to settlement and the final inspection would be 30 minuets for a max of 2 people.(wrong, you are allowed as much time as you want and a max of 3 people) Settlement was set on Saturday the 10th we requested that be moved forward 1 day so we could have the keys for the weekend, we were told they were waiting for the tenant to move out and could not move the date forward (Fair) I made a mistake here as I assumed this was for the "reasonable time period" given to tenants to return to fix issues found during the moveout inspection. We booked in the final inspection for the Monday before settlement being assured by Nicola that the inspection does not actually need to be done 7 days prior to settlement, we feel this was unprofessional as Nicola should have notified us that the tenants were still very much in the property(Fair, they were still paying rent) and doing it later would be better. When we attended for final inspection we were unable to check all electrical fittings due to the tenants furniture in the way and with the tenants using the electrical points, we were not given keys to check the locks being expected to rely on the tenants word that the locks work, we were told we also would not be given the code to test the security system, we felt uncomfortable and decided to leave at that point to request another attendance, we were denied by Nicola telling us she had fulfilled her obligation. we listed several issues (Electrical test failed, Security system not working were the main issues) these issues were not fixed and when we did get the keys we found several more issues that would have been picked up had we not been restricted with a time limit and had the tenants not been in the property.
Nicola from the Property Pod is truly the agent everyone needs in their corner. From our first meeting, her wealth of industry knowledge was obvious, and she had a clear answer for every single question we threw her way. She has a rare ability to explain the complexities of selling a home in an easy-to-understand, down-to-earth manner. Beyond her warm and bubbly personality, Nicola is a consummate professional. She communicated with us every step of the way and was available at any time of day to put our concerns at ease. It was clear she was 100% invested in us. She strived to achieve the specific sales figure we were after and never pressured us for a quick sale. Nicola consistently goes above and beyond, and we couldn't recommend her more highly.
I would like to highly recommend Nicola Lee as an outstanding real estate professional. Throughout my experience working with her, Nicola consistently demonstrated exceptional marketing knowledge, communication skills, and professionalism, making the entire process smooth, efficient, and stress-free. In terms of marketing knowledge, Nicola has a strong understanding of the local property market and knows exactly how to position a home to attract the right buyers. She provided clear and practical advice on property presentation, pricing strategy, and market timing. Her marketing approach was well structured and effective, reflecting her deep insight into buyer behavior and current market trends. Nicola’s communication skills are another key strength. She is clear, responsive, and proactive in keeping her clients informed. She listened carefully to my needs, answered questions patiently, and explained each step of the process in a way that was easy to understand. Her timely updates and honest feedback gave me confidence and peace of mind throughout. Above all, Nicola’s professionalism truly stands out. She is reliable, detail-oriented, and always conducts herself with integrity and respect. She works diligently in her clients’ best interests and maintains a calm, positive attitude even under pressure. I am very grateful for Nicola’s support and dedication, and I would not hesitate to recommend her to anyone looking for a trustworthy and highly capable real estate agent.
