Excellent customer service

Nicole was excellent in all aspects of the property purchase and provided quality recommendations and advice for myself as a first time home buyer. Very happy with the whole experience. Thank you Nicole and Ray White Douglas.

Nicole has been very active in finding buyers for the properties, and hard working to address and fix the issues in home before selling the properties. Nicole has sold our properties in no time at good price.

Great experience ! Nicole was enthusiastic, professional, always helpful and and kept me informed throughout the whole process. She had a far better understanding of the current market than competitors from other Real Estate businesses that I spoke to. Nicole thought my property had a higher value, and she was correct. She sold it for a much higher asking price within the first week it went on the market. Thank you Nicole!

We purchased an Investment property in Douglas, Townsville where Nicole Plozza was the agent. The property is for our daughter to rent and she attended the first viewing where we got a nice video run through. There were other interested buyers and Nicole made sure that we were aware that an offer had been put in and gave us the opportunity to also put in an offer. Communications was great throughout the process and we ended up purchasing the property. What also impressed me was that Nicole made herself available and answered all our questions and follow ups after the sale, and even met us at the property prior to settlement so we could view it first hand. We had a couple of issues after settlement and Nicole still made herself available and responded to our messages, including market information on rent and providing us with a copy of the Queensland rental agreement.

The service provided by Nicole was second to none. She was always punctual with appointments, and expedient with all associated paperwork regarding this purchase. All questions regarding the property were answered in a prompt fashion with little fuss. I cannot recommend her highly enough on her professionalism and customer service.

Nicole was great. Awesome comms. As a customer felt really engaged and conne ted.

We recently purchased a property in Townsville through Nicole. Nicole was super responsive through the process which made buying much easier, especially since we were unable to visit the property. Would highly recommend.

Nicole's recommendations about presentation of the house, assistance with works like painting in and out, kitchen resurfacing etc., liaising with all of them and myself are all perfect. Above all, I'm impressed with her work ethics (about quality assurance). I wish her continued success in her business.

Nicole went beyond what we expected from an agent. She was there from the beginning of the process, finding tradespeople and organising work on the property. She communicated regularly regarding the market and potential purchasers. Nicole made it simple to sell our property, for an excellent price. We would recommend her to anyone thinking of selling their property.

Nicole exhibited a warmth and professional manner towards me from Day1. I am in my 70's and have no knowledge on what was entailed in selling a house. Nicole guided me through the steps necessary to secure a sale.

If you want something sold, give it to Nicole!!!!!