Nicole was so knowledgeable about the market and potential buyers she knew who would fall in love with our house the minute we engaged her. She held our hands through the negotiations and worked hard to secure the best deal possible. Nicole was professional and friendly making a stressful time less daunting. I highly recommend Nicole and Rachael as dynamic duo.
Nicole and Rachael are the best agents! Hard working, reliable, honest and most importantly they deliver good results!!! They sold quite a few properties for our whole family, and we highly recommend them!!
We were hugely impressed with Nicole. We felt she and her colleague Rachael O'Connor were straight up with us and didn't try to manipulate us or exploit us as clients. They took their time to explain their approach and to understand our situation and property, then communicated thoroughly and often - we felt well informed. They worked hard for us and did everything they said they'd do, promptly. They produced an investment buyer out of their hats, Nicole advised us how to set our asking price in that context, and then she negotiated an even better price, leaving us overjoyed with the result. All our interactions with Nicole and Rachael were pleasurable. What's not to like!
Nicole handled the process with determination and professionalism. With the desired result.
Over the years, I've used Nicole's services to sell my properties and each sale was above my expectations. She is very easy going person, fully involved during campaign, very dedicated and a great communicator. I could recommend her with no hesitation to anyone who is thinking of selling. Well done Nicole. Wish I had more to sell, but you've sold everything I've had. Thanks a lot and good luck in you future endeavours.
As they say, selling your house is one of the most stressful things you can do... however when you have agents like Nicole and Rachael it certainly helps to keep the stress at bay. They are thorough, considered, fair and extremely hard working. They didn't leave any stone unturned and were as considerate to our prospective buyers as they were to us. Their passion for a good result shone through and the results reflected that. We won't ever sell with anyone else and would love to be able to buy from them. These girls give real estate agents a good name!
Malcolm and I were very pleased with the level of service we received from Nicole and would recommend Nicole to friends and family
Nicole and Rachael from McGrath Real Estate in St Kilda were a pleasure to work with and made selling my apartment hassle and stress free. Their knowledge of the local market is second to none; they provided me with honest advice, they met their commitments and exceeded my expectations. I would have no hesitation in recommending them to help you sell or buy your next 'home'.
We've bought and sold through Nicole (and Rachael) three times now and could not be happier with their performance and professionalism - as well as their good humour, which makes the whole process a bit more fun. Their market knowledge is outstanding as is their ability to identify the genuine buyers and negotiate when things get a bit "tricky". We would not hesitate to use them again.
We hadn’t had great experiences with other agents when searching and buying our property but Nicole and Rachael were leagues above any others we met when looking for an agent to sell our home. Whilst highly professional they were also very personal making the whole process not only easy but unexpectantly enjoyable. They showed humour and passion during what was a particularly trying time for us and practically carried us through the sale. They were both very kind and sincere displaying genuine warmth and good nature given we probably weren’t their easiest clients. We couldn't recommend them more highly. Great girls.
I would recommend Nicole and Rach without hesitation as a great choice when navigating the minefield of real estate. Theirs is a rare combination of professionalism, patience and understanding dealing all at once with the business and sentiment that is so often a part of real estate transactions, often going above and beyond what can be reasonably expected from agents these days. seamless and supportive every step of the way.
Dear Nicole and Rachel, I want to say how terrific you were managing the recent sale of our parent's home. This was the second time I have relied on you and Rachel for the sale of property and I did so because of the professional way you manage the whole process and achieve excellent sales results to boot! You are honest,relaxed and friendly in approach your which goes a long way with vendors and purchasers and you were faultless in keeping us informed of all the activity relating to the initial listing of the property, the inspections, auction and post sale business activity. You always responded to phone calls and reported back promptly after all inspections. I particularly wanted to thank you for the management of the tenants we had in the property during the sale. You were incredibly respectful and helpful to them in ways that far exceeded the basics. I am sure you made their transition to their next home as smooth as possible and we are very appreciative of your skills and sensitivity in this. You achieved a great sales result without hyperbole and up-selling which set realistic and manageable expectations for us as vendors. Thank you again and I will recommend you without hesitation to friends and others wishing to sell locally or as in our recent situation , out side the Port Phillip Zone. with thanks, Philip Eggleston on behalf of the Eggleston Siblings
