Selling our home with Own and his team was a genuinely positive experience from start to finish. He was highly professional while still being warm and approachable, which made a big difference during what can often be a stressful process, especially as this was a deceased estate. A special mention to the auctioneer, Marcus - he did a wonderful job and grateful that he came recommended by Owen and the team. What really stood out was how supportive and proactive Own and the team were throughout the entire campaign. They offered helpful guidance, handled every detail with care, and made sure we felt confident in every decision. In the end, Owen achieved a fantastic result for our sale, and we’re extremely pleased with the outcome. We wouldn’t hesitate to recommend Owen to anyone looking for a reliable and dedicated agent.

Selling our property in Lakewood Estate with Owen Chen and Natalie from Place Sunnybank was an outstanding experience, and we couldn’t be happier with the result - a record sale price at auction. While we were thrilled for ourselves, we were equally pleased for Owen, Natalie, and their entire team in achieving such an exceptional outcome. From the very beginning, they were not only highly professional but also incredibly warm and genuine. They quickly made us feel like part of their extended family, which made the entire journey both comfortable and enjoyable. We interviewed five agents, and Owen and Natalie stood head and shoulders above the rest. Choosing them was an easy decision. We were working to a very tight timeline, with only 17 days to prepare for our first open home. At times, it felt overwhelming, but Owen and Natalie provided a clear, detailed plan and supported us every step of the way. They are hardworking, dedicated, and always available; consistently providing guidance, answering questions, and keeping us informed with clear and prompt communication throughout the entire process. Their attention to detail in marketing and presentation was exceptional. From styling to photography, our home was showcased beautifully and with a real sense of prestige. What stood out most was how collaborative they were—they genuinely listened, sought our input, and made us feel like part of the team. Owen’s deep knowledge of the estate and local area was evident from day one. He knew exactly how to position and market our property to achieve the best possible outcome. His negotiation skills are outstanding, and his strong buyer network resulted in excellent interest and record attendance at our opens. Selling a home can be both stressful and emotional, so it’s important to have an agent who is knowledgeable, skilled, dedicated, and proven. In all honesty, we highly recommend Owen, Natalie, and the entire Place Sunnybank team.

Many thanks to Owen’s team for helping me sell at a reasonable price, and also for their many suggestions and assistance.

Clear communication

Owen with his extensive knowledge of the Parkinson area was able to guide us on the market price and the best strategies to present our home. He was available at all times to answer our questions and was always caring, professional and acted in our best interests. At no time did we feel pressured.

Appreciated Owen’s professionalism and support. He took the time to explain the whole process and discussed options. Open house and auction proceeded on schedule and sale was successful .

We had an excellent experience working with this agent. He always responded very quickly, even when he was extremely busy, and he took responsibility for every detail throughout the entire process. He helped us with so many things as buyers and made both the purchase and settlement go incredibly smoothly. He never forgot anything we asked, and his professionalism truly impressed us. We highly recommend him to anyone looking to buy or sell a property. With his help, the whole process becomes much easier and stress-free!

Working with Owen was such a pleasure. His extensive market knowledge – covering local trends, pricing, and strategy – was truly exceptional, helping meet our expectations. He builds genuine, professional relationships rooted in trust, and his commitment to long-term connections means we’ll absolutely recommend his services. A standout agent who delivers great outcomes.

Owen sold my house in just four days. Far better result than my expectation. Owen presented his exceptional negotiation skills during process and his confidence via so many years experiences. Highly recommend Owen to all potential buyers and sellers. Thank you Owen

Owen and his team were not only displayed exceptional professionalism in their different roles but clothed it in a humility that is seldomly revealed in the industry. His willingness to respond intelligently to a changing market ensured that we benefited from his skill. The team worked well together ensuring a seamless experience for us.

Th choice of agent in helping through the selling process and maximising the price is very important and Owen and Natalie delivered! Their communication and follow up through the listing and sales period were top notch. Thanks to you and your team.

Yesterday the Owen Chen team sold our family home at auction. Owen has a calm and considered approach, he is highly professional and very knowledgable of our market and location. The team had excellent communication throughout the campaign and provided us great support. We are so pleased with the result we got at auction and highly recommend Owen and his team.