Owen's profile

Owen's reviews

  4.9  
Owen has 625 reviewsacross 22 different locations, showing 12.
Seller review
    Honest, transparent and exceptional service — a record result and highly recommended!
5 days ago
Honest, transparent and exceptional service — a record result and highly recommended!

We are incredibly grateful to Owen, Jacky, and the entire team at Place Sunnybank⁠ for the outstanding job they did in helping my mum and dad sell their property. From the very beginning of the campaign, Owen stood out for his honesty, transparency, and genuine care. At every stage, he communicated openly and clearly, which gave us a lot of confidence and made what can be a stressful process feel smooth and well-managed. What impressed us most was how Owen, Jacky, and the team consistently went above and beyond our expectations. Their professionalism, market knowledge, and commitment to getting the best result were obvious from day one. We always felt they had our best interests at heart, and their guidance throughout the auction campaign was second to none. The end result speaks for itself — they achieved a record price for the area, and we couldn’t be happier. That outcome is a reflection of their experience, strategy, and ability to deliver under pressure. If you are thinking about selling and want the best possible result for your property, we would have absolutely no hesitation in recommending Owen and his team. They have stood the test of time, are among the most experienced agents in the area, and in our view are simply the best in the business locally. Thank you again for everything — we truly appreciate the effort, care, and hard work that went into achieving such a fantastic result.

Seller review
Owen Chen is YOUR MAN when it comes to selling!!!
5 days ago
Owen Chen is YOUR MAN when it comes to selling!!!

My wife and I are extremely impressed with Owen Chen and his extraordinary team at PLACE Sunnybank. It has been our absolute pleasure to do business with such a professional, honest man with a wonderful, friendly and caring personality. We have been very impressed with the way Owen and his team have handled every aspect of the auction campaign. His communication with us throughout the entire period has been second to none. We were regularly contacted either by himself or one of his team and advised at every stage of the campaign process. Because of Owen's ability and incredible experience and dedication to the task of selling our property, he was able to achieved a RECORD price for the area. We will be forever grateful to Owen and his dedicated team and would highly recommend PLACE Sunnybank to anyone wanting to sell their property.

Seller review
Professional, responsive and highly reliable
24 days ago
Professional, responsive and highly reliable

We had a very positive experience working with Owen Chen and the Place Sunnybank team. Owen was professional, responsive and highly committed throughout the entire process. He communicated clearly, kept us well informed at each stage, and provided practical advice based on his strong local market knowledge. We appreciated his structured approach, attention to detail and dedication to achieving the best possible outcome for us. The whole process was handled smoothly and professionally, and we were very pleased with both the result and the service we received. We would be happy to recommend Owen to anyone looking for a reliable and experienced real estate agent.

Seller review
Very professional , attention to detail is very thorough.
27 days ago
Very professional , attention to detail is very thorough.

Owen, was very thorough from beginning to the end of our sale. With his very calm approach instantly put our minds at ease. Along with his knowlegde of the market and guidence in the process of sale, we knew we were in good hands. He could see details that other agents missed. Along with his agent Jacky Chu, they make a great team. We will be forever grateful for the interest they had selling our family home of 19 years.

Seller review
Seamless experience and s sold property!
about 1 month ago
Seamless experience and s sold property!

Excellent team, great communication and a sold property! A brilliant agent! Excellent communication Kept us informed consistently. Lots of work behind the scenes. And a sold property as promised. Highly recommended!

Seller review
Professional, approachable, and consistently supportive
about 2 months ago
Professional, approachable, and consistently supportive

Selling our home with Own and his team was a genuinely positive experience from start to finish. He was highly professional while still being warm and approachable, which made a big difference during what can often be a stressful process, especially as this was a deceased estate. A special mention to the auctioneer, Marcus - he did a wonderful job and grateful that he came recommended by Owen and the team. What really stood out was how supportive and proactive Own and the team were throughout the entire campaign. They offered helpful guidance, handled every detail with care, and made sure we felt confident in every decision. In the end, Owen achieved a fantastic result for our sale, and we’re extremely pleased with the outcome. We wouldn’t hesitate to recommend Owen to anyone looking for a reliable and dedicated agent.

Seller review
Record auction result with Owen & Natalie. Professional, supportive, outstanding team.
3 months ago
Record auction result with Owen & Natalie. Professional, supportive, outstanding team.

Selling our property in Lakewood Estate with Owen Chen and Natalie from Place Sunnybank was an outstanding experience, and we couldn’t be happier with the result - a record sale price at auction. While we were thrilled for ourselves, we were equally pleased for Owen, Natalie, and their entire team in achieving such an exceptional outcome. From the very beginning, they were not only highly professional but also incredibly warm and genuine. They quickly made us feel like part of their extended family, which made the entire journey both comfortable and enjoyable. We interviewed five agents, and Owen and Natalie stood head and shoulders above the rest. Choosing them was an easy decision. We were working to a very tight timeline, with only 17 days to prepare for our first open home. At times, it felt overwhelming, but Owen and Natalie provided a clear, detailed plan and supported us every step of the way. They are hardworking, dedicated, and always available; consistently providing guidance, answering questions, and keeping us informed with clear and prompt communication throughout the entire process. Their attention to detail in marketing and presentation was exceptional. From styling to photography, our home was showcased beautifully and with a real sense of prestige. What stood out most was how collaborative they were—they genuinely listened, sought our input, and made us feel like part of the team. Owen’s deep knowledge of the estate and local area was evident from day one. He knew exactly how to position and market our property to achieve the best possible outcome. His negotiation skills are outstanding, and his strong buyer network resulted in excellent interest and record attendance at our opens. Selling a home can be both stressful and emotional, so it’s important to have an agent who is knowledgeable, skilled, dedicated, and proven. In all honesty, we highly recommend Owen, Natalie, and the entire Place Sunnybank team.

Seller review
Thanks for helping
3 months ago
Thanks for helping

Many thanks to Owen’s team for helping me sell at a reasonable price, and also for their many suggestions and assistance.

Seller review
Excellent
4 months ago
Excellent

Clear communication

Seller review
Succesful sale
5 months ago
Succesful sale

Appreciated Owen’s professionalism and support. He took the time to explain the whole process and discussed options. Open house and auction proceeded on schedule and sale was successful .

Buyer review
Excellent service
7 months ago
Excellent service

We had an excellent experience working with this agent. He always responded very quickly, even when he was extremely busy, and he took responsibility for every detail throughout the entire process. He helped us with so many things as buyers and made both the purchase and settlement go incredibly smoothly. He never forgot anything we asked, and his professionalism truly impressed us. We highly recommend him to anyone looking to buy or sell a property. With his help, the whole process becomes much easier and stress-free!

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