Pauline's profile

Pauline's reviews

  4.9  
Pauline has 534 reviewsacross 45 different locations, showing 12.
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Pauline's qualities as told by our client reviews: well-prepared, dedicated, supportive, friendly, responsive, clear communication, local expert.
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Seller review
Outstanding Local Market Knowledge and Exceptional Communication
2 days ago
Outstanding Local Market Knowledge and Exceptional Communication

The communication from Pauline and her team was exceptional. We received detailed updates on every interaction with prospective purchasers and always had a clear understanding of how the marketing campaign was progressing and where things stood with potential buyers. Pauline’s knowledge of the local market is outstanding. Her advice and guidance on marketing and presenting our property were invaluable, helping us showcase its value and potential to prospective purchasers. The professionalism, attention to detail and commitment demonstrated by Pauline and her team throughout the process gave us great confidence and ultimately contributed to a successful sale.

Seller review
Expert, professional and friendly service from start to finish.
19 days ago
Expert, professional and friendly service from start to finish.

Pauline’s knowledge of the property market is amazing. I had a specific reason for selling and a rollover amount needed. She priced the property perfectly, told us what needed to be done on a budget to make it more appealing and put her own touches to stage the property. I also had a deadline. House under offer within 5 days of going live. What an amazing and knowledgeable realtor you are Pauline. I’m so grateful to you and your colleague Michaela for all your wonderful support through this process.

Seller review
Selling our home through Pauline and her team was a positive and no stress experience.
19 days ago
Selling our home through Pauline and her team was a positive and no stress experience.

Pauline and her team were very professional from the initial contact right through to the settlement of the house. Pauline gave us valuable advice on the best strategy to market the house. Michaela, who acted on Pauline's behalf during Pauline's absence, was a standout. She was extremely helpful, friendly, polite and always contactable. Michaela always provided us honest feedback on how everything went with the open houses, which she had conducted with enthusiasm. She was very respectful of our property. We are very pleased with the outcome and highly recommend Pauline and her team to anyone wanting to have their house "SOLD".

Seller review
Friendly and Professional
2 months ago
Friendly and Professional

I would recommend Pauline and her team. They were very helpful and knowledgable. We had faith in their opinion and expertise based on preivious experience. I feel Pauline took great care with us and the Buyer for a great result for all.

Buyer review
Very knowledgeable, providing a seamless experience.
4 months ago
Very knowledgeable, providing a seamless experience.

Understanding the buying and selling process is essential to delivering exceptional service, and the team demonstrated this throughout our experience. They were always readily available to answer questions, clarify any concerns, and provide reassurance when needed. Their professionalism, knowledge, and support made us feel comfortable and confident throughout the entire process. We highly recommend their services.

Seller review
In this digital age Pauline is still a hands on agent
4 months ago
In this digital age Pauline is still a hands on agent

Pauline went out of her way to keep us in the loop, her market knowledge was spot on, we loved that she was very professional. I got three quotes before settling on Pauline and not once did she resent or down another agent, rare in this day and age. Her integrity is above and beyond. Not to mention the extra time she put in to prepare our house for home open. We never felt like a number or just a job for her.

Seller review
Outstanding Service from Start to Finish
4 months ago
Outstanding Service from Start to Finish

We recently sold our property with Pauline Lyon, and I could not recommend her more highly. From our very first conversation, Pauline moved quickly to get the property listed and ensured all the necessary documentation was prepared and signed without delay. Her efficiency meant that our property was on the market in no time, and remarkably, it was sold within just seven days of being listed. What impressed us most was Pauline's commitment throughout the entire process. She was proactive at every stage, closely monitoring the buyer's finance approval, coordinating inspections, and overseeing the settlement process. Nothing was left to chance. During settlement, Pauline truly went above and beyond. She worked tirelessly to ensure all electrical and gas appliances were operating correctly and that every detail was addressed before settlement. She remained actively involved right through to the final moments, ensuring everything was in place so settlement could proceed on the expected date and time. Pauline is a genuine advocate for her sellers. Throughout the entire process, we felt that our interests were being protected, our goals were being prioritised, and that we remained in control of the transaction. Her professionalism, communication, attention to detail, and determination to achieve the best outcome were exceptional. If you are looking for an agent who will work hard, communicate well, and go the extra mile to achieve a successful sale, I would highly recommend Pauline Lyon.

Seller review
Professional, Honest and Reliable
4 months ago
Professional, Honest and Reliable

I had an excellent experience selling my property with Pauline. From the very beginning, they were professional, knowledgeable, and always available to answer my questions. Their communication throughout the entire process was outstanding, keeping me informed every step of the way. They provided honest advice on pricing and marketing, worked hard to attract genuine buyers, and negotiated effectively to achieve a great result. Selling a property can be stressful, but they made the whole process smooth and straightforward. I truly appreciate their dedication, professionalism, and commitment to achieving the best possible outcome. I would highly recommend them to anyone looking to buy or sell property.

Seller review
A deeply caring professional with heart in the game and extremely resourceful and effective.
5 months ago
A deeply caring professional with heart in the game and extremely resourceful and effective.

Many thanks for all the arduous efforts on a tricky sales process. Pauline was a deeply caring communicator and made the process as efficient as could be. She was on top and predicted many issues and did her best to ensure a smooth process throughout. She is deeply concerned for both the buyer and seller and made every effort to achieve an outcome that was fraught in so many ways out of her control. Many thanks for the sage advocacy and support. She achieved a superb outcome for purchasing party and vendor. She is to be commended and recommended for any assistance in this really tricky market. Appreciate all the help and support. Would be the first person to recruit if selling but will be taking a very long break from the market!

Buyer review
Good experience
5 months ago
Good experience

Thank you for assisting us with our property purchase. The process went smoothly overall. Communication was adequate, Pauline was helpful when needed and professional throughout the transaction.

Seller review
Seamless and Stress-Free Process
6 months ago
Seamless and Stress-Free Process

Paulines attention to detail is second to none. Totally professional throughout the process. She has outstanding communication skills and a very personalised approach. I would have NO hesitation in recommending her for anyone looking to buy or sell. Thank you Pauline

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