Pauline Lyon's reviews
Pauline Lyon

Pauline Lyon

  4.9   (523 reviews)

4A Dorchester Court

Pauline helped the reviewer buy this property

Pauline Lyon
Price not available
4A Dorchester Court
Mullaloo
3
2
1
House

6 days ago

Stay away as a buyer this agent will make you keep bidding against other buyers

Very disappointing experience as a buyer. The property appeared significantly underquoted to attract more buyers, and the sales process felt like a private bidding war with constant pressure to increase offers and very little transparency. I was later advised this type of conduct may be legally questionable and is certainly unethical. All honesty is questionable and transparency is lacking, she is unwilling for her biased point of view. Communication was poor throughout. I was repeatedly reminded how “busy” the agent was, made to feel like an inconvenience when requesting a viewing, and received very little communication after the offer was accepted. Overall, the experience felt aggressive, unprofessional, and lacking transparency.

B
Buyer
Pauline
Dear Matthew, Thank you for taking the time to share your feedback. I sincerely regret to hear about your disappointing experience. I've always strived to provide a transparent and honest process, and it's concerning to hear that your experience felt otherwise. The real estate market can indeed feel competitive, and I understand that constant bidding can be frustrating and unsettling. I assure you that it was never my intention to make you feel uncomfortable or pressured during the process. Transparency is extremely important, and I deeply regret if it felt lacking in your case. Regarding communication, it's unfortunate to hear that you felt like an inconvenience. It's important to me that each client feels valued and heard, and I'm sorry that this wasn't reflected in our interactions. This was at no point something that you brought to my attention and from the many texts and calls between yourself and your mother did I feel that I wasn't giving you the time, also in the final inspection and private viewing all of which I gave you lots of time did I feel that I rushed you. Feel free to call me personally so we can resolve this.
Pauline responded on 14 May 2026

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Pauline Lyon
Pauline Lyon

Sales Associate

View profile   4.9   (523 reviews)
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