Penny was amazing. From the moment she came over for appraisal, right through until completion of sale of our property. She was professional and extremely patient and understanding of our young family. Would highly recommend her and her team.
I found Penny to be informative, extremely pleasant and helpful in answer to all my questions. Communication was easy and swift. A very smooth transaction. Very happy
I found my whole experience working with Penny Dawson a very positive one. Right from the appraisal I found Penny to be friendly as well as professional. Her honest appraisal was welcoming and her insight to current local market trends was knowledgeable and well researched and realistic. Penny was not pushy, that made me feel comfortable for when I felt ready to list my house. I felt confident in her capabilities throughout the marketing campaign, her feedback after each open was immediate. She worked with me to honour requests during open times. Penny achieved a realistic sale that I was very happy with. I would definitely recommend Penny and the Hayden Team.
Penny is a gifted agent, making us feel very comfortable throughout the process.
Penny was a great communicator and incredibly prompt with all updates. We particularly valued her refreshing transparency and honesty throughout the entire process. It was an absolute pleasure to deal with her; Penny made everything straightforward and stress-free. Highly recommend!
We had previously sold a property with Hayden Real Estate and contacted them for a sales estimate on our home. The initial meeting was both warm and friendly and it was also professional and very well presented. We were impressed. Penny mentioned that they had some buyers who might be interested in our house already. It was an easy decision to trust Penny with our home and as we weren't yet ready, we decided to put our home in her care, off market. We did a general tidy up and had some photos taken for the Hayden website. Before we knew it, we had an offer and Penny helped us negotiate to a selling price we were happy with. I highly recommend Penny as an agent and wouldn't hesitate to contact her again if we decide to sell in the future. Thank you Penny, you are gold!
Penny had great market knowledge, wasvery proffessional and kept us informed evertime there wasany activity. We really appreciated her efforts andsupport
From the outset with the campaign Penny was very clear in her communication & setting a realistic expectation for sale pricing. It was a tough period for agents & vendors. Penny remained resolute, professional & patient to achieve the desired Sale price.
The very first meeting with Penny I knew she was the agent I wanted. She has been extremely professional, her communication has been outstanding (just right). She is friendly approachable and lovely. I felt she had a real handle and understanding of the current market and managed our expectations. I really felt I could trust her. She was extremely engaged in the entire process.
As a sign of her dedication, I was lucky to find Penny in the office on a day when the office was officially closed! After talking with her for nearly an hour about the property I was wanting to sell, I was very impressed by her professionalism and personal presentation, as well as her knowledge of the local market and the approach she would use to market the property. After appointing her, the property was sold within 3 weeks at a very acceptable price.
We had an amazing experience working with Penny when purchasing our new home. From start to finish, she was professional, knowledgeable, and incredibly supportive. She took the time to understand our needs, guided us through every step of the process, and was always available to answer our questions. Her expertise in the market helped us find the perfect home, and her negotiation skills ensured we got the best possible deal. More than just an agent, she genuinely cared about our happiness and made what can often be a stressful process feel smooth and enjoyable. We are so grateful for her dedication and highly recommend Penny to anyone looking to buy or sell a home. Thank you for making this such a great experience for us
Penny was great to deal with - kept me in the loop throughout, was transparent and always returned any call made to her.
