Penny was a pleasure to deal with. Professional from the start right through to the end. Penny always kept us informed, provided insights and worked with us to achieve the best outcome. I have no hesitation in recommending Penny and Ross to any prospective Seller or Buyer.
I would appreciate a call a bit annoyed not with the younger staff but with info I was given during time of sale.
Penny worked hard to sell the house in a difficult market. She communicated regularly to keep us abreast of progress and assisted us with dealings with Trustee and Guardian.
It was our first time selling a property. Penny and her partner Ross were upfront about everything and made everything easy. The online marketing was very professional and though the market was slow, we managed to sell our property fairly quickly. Would deal with Penny and Ross again anytime.
When we had bought this place it was via century 21 and when we bought this place for rent we had done via century 21 so when we started thinking about selling we thought about century 21 . We had been thinking of selling the property for two years and had been interacting with penny.She visited us many times and explained the process patiently many times and set realistic expectations . During the whole process she was easy to reach and was contacting us regularly herself as well. She provided feedback after each open house and when the sale was agreeded it was a smooth transaction.
Being the first home buyer, i had lots of questions.Penny provided answers to all my queries without irritating to even naive questions. I found her approachable and she followed up till i get my answers. Will highly recommend her to other buyers/sellers.
I was kept informed and and updated on the progress of the sale and was given good advice.
Showed care and patience in a highly professional manner in all dealings.
Prompt, friendly, proffessional. Penny was a pleasure to deal with and demostrated a very high level of knowledge of the market and real estate trends in our area. Ecellent feedback on open days held and potential purchasers. I would have no hesitation in recommending Penny to anyone looking to sell their property.
We intially contacted Penny with knowledge of a house about to come on the maket, she was very quick with ensuring our offers were in and holding deposits all sorted before it went on the market, even coming to us so we didn’t have to run around
