purchasing a house through Phil was definitely a roller coaster. We knew we would be on holidays on settlement date, this was no problem as we had organised my sister to act on our behalf and we would be contactable. So we booked a pre settlement inspection on Tuesday 3/11 and my sister would video call us from the property. This was confirmed with Phil via email. Phil never showed up. After finally getting in contact with him we rescheduled for Thursday 5/11. During the inspection it was found that the power had been disconnected (despite agreeing that power would be left on until settlement day and we would connect from then as the pool needed the filter running). The power had been off for around 2 weeks and so we couldn’t test the pool equipment and it was fluro green and full of sludge. We asked for it to be rectified and withheld funds through our solicitor, no big deal, settlement went ahead. Post settlement Phil was delivering the keys to my sister, which he did. But before he did so, he attended our newly purchased property and unlocked it and left it open. Why? Because he had organised for the previous owners to access the property post settlement and had decided not to tell us about it. He also left keys inside the property for them to use. They were attempting to have the pool rectified ASAP as to release the pending funds. Had we known about this it would not have been an issue and we would have allowed access. We found out when my mum attended the property to attempt to turn the power on (was off at the mains switch inside the house) and found the old owner inside. The old owner had pocketed the keys that Phil had left for her and was leaving the property. It wasn’t until she was confronted that she returned the keys. So it’s safe to say that Phil’s actions were not only illegal but highly immoral. How many more people have keys to my property? How many people accessed my unlocked property without my knowledge? Definitely would not recommend Phil!

We live out of town and like everyone else have little spare time. Not only was Phil very flexible to work in with our intermittent and largely electronic communication needs, he very confidently and competently managed every aspect of the sales process. We happily felt safe to not need to come to town to oversee any part of the sale and were delighted with the result. I would not hesitate in recommending Phil and trust him entirely.

Have never dealt with an agent who made the sale process so simple and resolved issues with a minimum of fuss. Easy to work with and whole transaction was simple smooth from start to finish

Phil has been outstanding through the complete sales process. He kept the process as simple as possible while still acting with integrity and professionalism. Phil demonstrated a great understanding of the market with competent and accurate answers to all my questions. I found Phil to be down to earth which made dealings easier. He was easy to communicate with, regularly providing feedback on the sales process and always being available when I needed to contact him about any issue. Phil is an outstanding example of how real estate agents should perform, I highly recommend his services.

Phil has been a great industry partner in finding our property. We put a lot of research into our needs and when we identified the right property Phil was efficient in following due process, he took the time to explain differences in the QLD processes and advised us frankly on all matters. We would not hesitate in recommending Phil to prospective buyers and sellers.

Phil sold my apartment inless than three weeks and schived very close to my asking price. Phil spent lot of time ensuring my apartment was superbly presented and kept me completely up to date every step of the way. I woukd recommend Phil to anyone hoping to sell their home

Phil exceeded every expectation tenfold. I had a high expectation of an outcome, and Phil delivered the results as he had assured. I have no problems recommending Phil as a preferred agent that can deliver the results of satisfaction to both the client and the purchaser. Thank you Phil for a Professional Service that will be recommended to many. Your professional approach is of few. Kindest regards, Johannes Martines Nijdam

Phil was honest and reliable when we were purchasing a property through him. He was informative and efficient which made the process run very smoothly. All negotiations with vendor were handled professionally and we would use Phil as an agent for selling our property. No rubbish salesmanship, just honest and genuine.

Good agent. Knows the Mansfield area.

Phil was at all times practical and helpful in telling us what the market expected and accepted. His reports were accurate and he kept us up-to-date with all that he was doing in order to obtain a sale within the time frame given. He was very successful with the whole campaign. I would recommend him without any hesitation. Congratulations on a job well done. Ron and Desley.

Phillip Mcgrath from impact property handled the sale of our property with complete class. We couldn't be happier. His personalised and honest approach to realestate was a breath of fresh air during a challenging time. I felt dealing with an agency that took the time to involve them selfelves completely in my greatest asset helped us achieve not only the best possible price but also the the best overall outcome. Cheers phill, we appreciate all your hard work! Daniel and Nicole murray.

Our settlement was a complicated one with extensions and vendor conditions being added at the last minute. Phil was able to keep both the parties on track to settlement with his communication skills so a big thank you to you Phil for keeping us in the deal.