Good communication skills and genuine understanding of the market.He put us at ease with our first sale and guided us through the process. The property was marketed very well and we achieved a quick sale with a price we were happy with. He showed great negotiation skills in the process. A genuine person who took time to get to know us and what we wanted from the sale. As our agent he went the extra mile to prepare the property with items of his own . This helped enhance the property in the marketing stage.