Qiao's profile

Qiao's reviews

  5  
Qiao has 22 reviewsacross 1 different locations, showing 12.
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Qiao's qualities as told by our client reviews: friendly, honest, reliable, responsive, proactive, local expert, clear communication.
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Seller review
Genuine care
about 3 hours ago
Genuine care

⭐⭐⭐⭐⭐ A home is never just a property, it represents years of hard work, memories and someone’s next chapter. What sets Qiao at CHN apart is the genuine care she brings to the people on both sides of that decision. As a seller, I truly valued knowing that Qiao had my interests at heart while also giving thoughtful consideration to the buyer. It takes integrity to look after both sides, and that is what made me feel confident placing my trust in her. For anyone choosing an agent, I would wholeheartedly recommend Qiao. Beyond the sale itself, you want someone whose judgement you trust and whose care feels sincere. That is why I’m grateful to have worked with her. Thank you, Qiao, for treating such an important decision with the care and respect it deserves.

Buyer review
Excellent Communication, with deep understanding of the market
3 days ago
Excellent Communication, with deep understanding of the market

We had been looking for our first home for a long time, and Qiao Cai was incredibly helpful throughout the process. She took the time to understand our requirements, timeline, and preferred location, helping us find a home that we truly love. Her excellent negotiation skills also played a key role in getting the deal across the line. We highly recommend Qiao Cai to anyone looking for a dedicated, professional, and effective real estate agent!

Seller review
Exceptional, stress-free service from pre-market prep to a quick, great sale!
4 days ago
Exceptional, stress-free service from pre-market prep to a quick, great sale!

We had a fantastic experience working with our agent for the sale of our home. From the very beginning, their all-inclusive service made the entire preparation process seamless and stress-free. They guided us on every detail to get the house market-ready, taking care of all the heavy lifting so we didn't have to worry. Their knowledge of the local market was evident right away, helping us set a realistic expectations and pricing strategy. Thanks to their clear communication and prompt action, our home sold in a very timely manner at a price we were happy with. If you are looking for an agent who is professional, proactive, and provides true end-to-end support, we highly recommend their services!

Buyer review
Wonderful.
6 days ago
Wonderful.

Qiao is absolutely lovely to work with. She is pleasant, professional, approachable and, most importantly, we found her to be extremely ethical and hardworking throughout the entire process. From the very beginning, Qiao maintained open and honest communication and kept us informed every step of the way. She was always responsive, transparent and willing to take the time to answer our questions and explain things clearly, which made the entire experience feel much easier and less stressful. What stood out to us most was her genuine commitment to helping us. We never felt pressured or rushed, and we always felt that she had our best interests in mind. Her professionalism, integrity and attention to detail really set her apart. Qiao went above and beyond what we expected from a real estate agent, and her dedication was evident throughout the entire process. We would have no hesitation in recommending Qiao to anyone looking for an agent who is honest, reliable, hardworking and genuinely cares about her clients. Thank you, Qiao, for making the experience such a positive one. We truly appreciated all your help and support.

Seller review
Professional, Responsive and Highly Knowledgeable
10 days ago
Professional, Responsive and Highly Knowledgeable

Ms. Cai is extremely proactive and professional. She responds quickly to enquiries and always communicates in a warm, friendly, and respectful manner. She has extensive knowledge of the local real estate market and a strong network of resources in the area. It has been a pleasure working with her, and I truly appreciate her professionalism and support throughout the process.

Seller review
Incredible professionalism and outstanding results!
18 days ago
Incredible professionalism and outstanding results!

Working with Qiao to sell our property in Point Cook was a fantastic experience. From day one, she impressed us with her deep knowledge of the local market, sharp marketing strategy, and absolute professionalism. She is incredibly detail-oriented, driven, and kept us updated at every single stage of the campaign. Her negotiation skills are top-notch, and she worked tirelessly to achieve the best possible outcome for us. Thanks to her expertise, we secured an amazing result. Qiao Cai is a powerhouse in real estate. We highly recommend her to anyone looking for a top-tier agent who delivers on her promises!

Seller review
An extremely well organised and hardworking agent who achieves results.
18 days ago
An extremely well organised and hardworking agent who achieves results.

When we engaged CHN we didn't have a lot of time to sell and Qiao and her team didn't waste anytime getting things started. From our first meeting to the first open day was 5 days. The work Qiao had to organise in such a short period of time was truly amazing. I could tell she had a good relationship with the various contractors such as the house staging company, tradesmen, the advertising and photographer people as they made themselves available with very little notice and they got things done at a good price. During the sales campaign we felt like we had a whole team working for us. We had regular updates, our messages were promptly responded to and if we needed quotes or extra work done Qiao organised this for us. CHN keeps an extensive record of who attends open days and who makes enquiries etc so they have a good idea of who the serious buyers are and they always follow through with potential buyers who have showed some interest in the property. Most importantly she sold the house for us in less than 4 weeks for a good price in a difficult market. One of Qiao's best points is that she always thinks ahead and doesn't waste time. For example, when we had our first meeting at my house she brought a house stager along as well to get things started straight away rather than just give me a phone number for me to call and organise it myself. This level of preparedness impressed me and saved valuable time. It was a pleasure working with her and I highly recommend her if you need to sell your house.

Seller review
Highly Professional Agent with Outstanding Resources & Patience
about 1 month ago
Highly Professional Agent with Outstanding Resources & Patience

I had a fantastic experience working with this agent to sell my property. Their deep market knowledge, excellent communication, and exceptional negotiation skills made the entire selling process smooth and stress-free. They were incredibly patient with all my questions and brought in strong, qualified buyer network and local market resources. Always responsive, highly professional, and dedicated to getting the best possible outcome—I highly recommend their services to anyone looking to buy or sell!

Buyer review
⭐⭐⭐⭐⭐ Excellent Service from Quio and CHN Real Estate ⭐⭐⭐⭐⭐
about 2 months ago
⭐⭐⭐⭐⭐ Excellent Service from Quio and CHN Real Estate ⭐⭐⭐⭐⭐

I recently purchased 12 Seaview Point through CHN Real Estate, and I couldn't be happier with the service provided by Quio. From start to finish, Quio was professional, responsive, and highly efficient. She worked diligently to ensure both parties were satisfied and was able to negotiate an agreed sale price quickly, helping to make the entire process smooth and stress-free. At the beginning of the process, I was overseas dealing with an emergency. Despite the time difference and circumstances, Quio stayed in constant communication with me through WhatsApp and managed to organise everything seamlessly. Her dedication, clear communication, and attention to detail gave me complete confidence throughout the transaction. I would definitely recommend Quio and the team at CHN Real Estate to anyone looking to buy, sell, or rent a property. Their outstanding customer service and commitment to achieving great results make them a pleasure to work with. Thank you, Quio, for making my property purchase such a positive experience!

Buyer review
Excellent customer service!
about 2 months ago
Excellent customer service!

We had a great experience working with Qiao from CHN Real Estate. Qiao was incredibly friendly, professional and helpful throughout the entire process. Communication was always excellent, and everything was handled smoothly. We really appreciated the support and would highly recommend Qiao to anyone looking for a positive and stress-free real estate experience!

Seller review
Excellent
about 2 months ago
Excellent

The seller was very reliable and responsive. The transaction was smooth, quick, and hassle-free. Highly recommended!

Buyer review
The best agent in Point Cook
2 months ago
The best agent in Point Cook

Qiao is the number one agent for all your Property needs. Thanks Qiao

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