Rachael is very knowledgeable about the local area and able to answer all of our questions because for us it was completely new. She is a great communicator and very prompt with her responses via phone, text and email. She was very professional as an agent representing the seller of the property, as well as very supportive and personable to us as buyers of the property. No question was too big or small, even if asked by our teenagers. She was a pleasure to deal with. Thank you Rachael!