Rachael O'Connor is the consummate agent. Rachael is supremely skilled in her profession and very polished in every way. Warm, engaging, and always on the ball, Rachael makes the entire process from initial contact to settlement seem effortless. Rachael kept me abreast of the progress of my marketing campaign throughout, providing reassurance and guidance right through until the end of the auction. Rachael is more than a safe pair of hands; she's genuinely a trustworthy and good person. 10/10

Rachael (worth spelling correctly), from the beginning to the end, was in tune with all the elements necessary for a maximised sale. I felt I was in good hands knowing upfront, and behind the scenes, issues were being negotiated thoroughly and effectively. She negotiated the tricky elements (and there were a few) of this property with calm precision and acumen. I always felt secure and certain, whatever the outcome, it could not be bettered by an other agent.

Rachael O'Connor and Nicole Prime from McGrath St Kilda took great care and made good decisions when selling my mother's apartment. They advised on redecoration and the marketing plan, and went out of their way to meet prospective buyers out of office hours. We felt secure and confident with their guidance, and achieved a result that was $200,000 above the reserve. I would very much recommend them for your real estate needs.

Rachael and Nicole were simply awesome. We found them to be highly professional, helpful, honest and a joy to deal with. We threw a lot of curve balls at them throughout the campaign, Rachael did an excellent job in managing them and remained calm - which made it less stressful for us. Rachael was superb at keeping us updated throughout the whole process and went over and beyond on numerous occasions. They stayed true to their words, we really felt that they walked the talk, we found their professionalism and honesty such a refreshing change from some of our previous interactions with Estate Agents. We cannot recommend Rachael and Nicole enough - thank you so much! Sarika and Mayun

We can’t thank Rachael and Nicole enough for their fabulous work selling our much loved home. We were so happy with the way everything was handled throughout the campaign and very grateful for the professional and personalised service. Rachael went above and beyond by loaning us her plant and coffee table to ensure everything was perfect for our photos! I can’t imagine any other agent going to that effort for their Vendors! Our photos looked great, and that was largely due to Rachael’s ‘hands on’ approach on the day which was very much appreciated. Rachael’s communication throughout the campaign was fantastic and we were always fully informed at every step of the way. We felt we were in very good hands on the day of our Auction and couldn’t be happier with the result! Rachael and Nicole have great local knowledge of the area and a personable style which is so important when talking to prospective buyers. We cannot recommend them highly enough! Michelle & Scott

I cannot recommend Rachael O'connor and Nicole prime highly enough. I was referred to this dream team by a super smart lawyer who had been dissatisfied with two top real estate firms. Rachael and Nicole did a great job for him, so I took his advice. The sale of my home (during a marriage separation which has a lot of sensitivities) was handled brilliantly - with great respect to both parties. They rolled up their sleeves, did a great makeover and sale campaign - no job/admin task or chore too much to ask - and we had a dream auction. I have already referred Rachael and Nicole to friends and clients and they have worked their magic again. a class act! Emily Ross, Director, Emily Ross Bespoke

Both Rachael & Nicole were a joy to deal with. They were both professional & friendly. However most of my dealing were with Rachael & she was amazing! Her knowledge of the area was vast & helpful. She made herself available at all times, even when I felt like I was asking a lot of her. During negotiations with my husband he also found her pleasant, professional & honest. On a more personal note which is rarely a term used in regards to estate agents, it was a joy dealing with these ladies. The purchase was almost fun & that meant that the excitement that should accompany buying a property wasn't lost in complicated negotiations or trying to get answers. If I was ever to buy again or sell in the area, I would go straight to them. My thanks & appreciation to them both.

I would like to take this opportunity to recommend Rachael for her professional help with A. Buying a property and B. Selling our property. Rachael's cool understanding of the market place gave myself and my wife the confidence to tackle the daunting task of buying a house then selling our own house all within the one settlement period. Her communication and understanding of our situation I think is quite unique in the real estate industry (both my wife and I have bought and sold a number of houses over our time). She handled everything so well from keeping us updated with our house selling progress and the final advice to a successful outcome with selling our house. But on the flip side also giving us plain language market prospective on the house we bought. Her though understanding of real estate was crucial to us buying and selling. Rachael was a solid resource and was a balanced advisor. We would defiantly seek Racheal's advice in future for buying and selling.