Rachael's profile

Rachael's reviews

  4.9  
Rachael has 287 reviewsacross 18 different locations, showing 12.
Map view
Rachael's qualities as told by our client reviews: stress-free process, friendly, supportive, well-prepared, responsive, clear communication, local expert.
Was this helpful?
Buyer review
Excellent communication, fast and efficient
5 days ago
Excellent communication, fast and efficient

Rachael is excellent with communication and answered any queries promptly. A pleasure to work with and would recommend her to my friends and family.

Seller review
Great communicator that knows her job very knowledgeable
26 days ago
Great communicator that knows her job very knowledgeable

Rachael was very professional very knowledgeable in the area where our house was situated. A great communicator and kept us informed with every process. Very diligent in opening the house week after week. Patient and very friendly, made us feel very comfortable , with everything also ready to answer a question or request. Would I recommend Rachael, yes i would and yes i would use Rachael again in selling another house. An Asset to Harcourts. We did not know whom to use at First when we chose Harcourts I asked for Rachael as we remembered her from a home open years prior, so first impressions were lasting ones. An around lovely person professional that knows her job. Thank you

Buyer review
Wonderful Service – Prompt, Professional and Always Helpful
27 days ago
Wonderful Service – Prompt, Professional and Always Helpful

Rachael provided excellent service throughout the whole process. She was always prompt, responsive, professional and very helpful. Her communication was excellent, and she was always willing to assist whenever needed. She made the whole process much easier and less stressful. I really appreciated her support and would highly recommend her.

Buyer review
Highly knowledgeable and informative!!
27 days ago
Highly knowledgeable and informative!!

Rachael guided us through our process of purchasing property, offering suggestions of other service providers linked to the process. This made the purchasing process smoother than expected

Buyer review
Professional, knowledgeable, Prompt service !
29 days ago
Professional, knowledgeable, Prompt service !

Rachael Shaw was absolutely outstanding throughout the purchase of our house and land package at the Rise. She was highly responsive, knowledgeable and professional, with excellent communication and negotiation skills. Rachael was always understanding and approachable, and took the time to answer all our questions clearly and promptly. We felt completely supported throughout the process and would have no hesitation in recommending Rachael to anyone looking for an exceptional agent.

Buyer review
Great to deal with
4 months ago
Great to deal with

Had the pleasure of dealing with Rachael to purchase an investment property. Rachael was very knowledgeable and able to assist with any questions that arose with the process. I would 100% recommend her in the future.

Seller review
Extremely knowledgeable and excellent communication keeping me in the loop the whole way through
4 months ago
Extremely knowledgeable and excellent communication keeping me in the loop the whole way through

Rachael was excellent! This is my first time selling a property and Rachael made the whole experience easy and comfortable. Rachael communicated with me every step of the way and answered any questions I had with professionalism and a strong market knowledge. The process was quick, efficient and well explained to me making me feel comfortable with my decision.

Buyer review
friendly professional service
5 months ago
friendly professional service

Rachael was friendly on our arrival, professional and knowledgeable about the property. Rachael was quick to respond to all our communication and questions, at all times of day and evening. She helped us make the decision to buy the property without doubts.

Buyer review
Fast and easy process with quick communication.
5 months ago
Fast and easy process with quick communication.

The response time and keeping us in the loop really stood out. Always making sure we were well informed of what the nexts steps were. Very professional and knowledgeable

1 - 12 of 287
SMS
© 2026 RateMyAgent