Rachael's profile

Rachael's reviews

  4.9  
Rachael has 278 reviewsacross 18 different locations, showing 12.
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Rachael's qualities as told by our client reviews: stress-free process, friendly, supportive, well-prepared, responsive, local expert, clear communication.
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Buyer review
friendly professional service
about 5 hours ago
friendly professional service

Rachael was friendly on our arrival, professional and knowledgeable about the property. Rachael was quick to respond to all our communication and questions, at all times of day and evening. She helped us make the decision to buy the property without doubts.

Buyer review
Fast and easy process with quick communication.
4 days ago
Fast and easy process with quick communication.

The response time and keeping us in the loop really stood out. Always making sure we were well informed of what the nexts steps were. Very professional and knowledgeable

Seller review
Honest, Reliable and always goes above and beyond whats required, expected!!
19 days ago
Honest, Reliable and always goes above and beyond whats required, expected!!

I can’t recommend Rachael highly enough. Having both sold my home through them and also purchased a property with their help, I’ve seen firsthand just how dedicated and hardworking they are from both sides of the process. They truly go above and beyond for everyone involved—making sure sellers feel confident and supported, while also ensuring buyers are informed and comfortable every step of the way. Their honesty is something that really stands out; you always know you’re getting genuine, transparent advice that you can trust. On top of that, their communication is exceptional. They keep you updated, explain everything clearly, and are always available to answer questions, no matter how big or small. If you’re looking for someone who is professional, reliable, and genuinely cares about achieving the best outcome for you, I wouldn’t hesitate to recommend them.

Seller review
Showed wonderful empathy with  both client and buyers
22 days ago
Showed wonderful empathy with both client and buyers

I researched Rachael before I engaged Harcourts. She didn't specialise in ny area but positive reviews prompted me to select her. I wasn't disappointed as she totally understood the market here and performed brilliantly Recommended .

Seller review
I highly recommend Rachael
2 months ago
I highly recommend Rachael

This house sale had some difficult aspects to it and Rachael handled the challenges competently. I’m very pleased with the outcome. Rachael is a very professional and personal lady and I would recommend her highly.

Seller review
Professional and Reliable
5 months ago
Professional and Reliable

Rachael Shaw’s professionalism was outstanding and consistent. Rachael was always on time for appointments and provided reliable advice, was always friendly and well mannered and selling my home was a stress free & smooth process. Her knowledge of the market was exceptional and ability to provide clear guidance was invaluable which resulted in my home being sold quickly and above asking price. I highly recommend Rachael to any potential buyers/sellers looking for an outstanding real eastate agent and I can’t thank her enough. Easy 5 stars 🌟🌟🌟🌟🌟

Buyer review
Smooth and stress free buying experience
5 months ago
Smooth and stress free buying experience

Buying my home was such an easy and positive experience thanks to Rachael. Her communication was fantastic from start to finish, and she always took the time to answer all of my questions clearly and promptly. The whole process felt smooth and stress-free, and I always felt supported and informed. I couldn’t be happier and would happily recommend Rachael to anyone looking to buy a home.

Buyer review
Excellent service and great results
5 months ago
Excellent service and great results

Outstanding experience from start to finish. The seller agent was professional, responsive, and knowledgeable about the market. Communication was clear throughout the process, and everything was handled efficiently.

Seller review
Extremely Knowledgeable
5 months ago
Extremely Knowledgeable

Racheal is one of the best real estate agents I’ve worked with. Her knowledge of the sales process and the market made a huge difference when selling my house. She was always easy to contact, extremely helpful with paperwork, and made settlement and handover smooth and stress-free. I couldn’t be happier and would absolutely use her again in the future.

Buyer review
Professional service and sound local knowledge
6 months ago
Professional service and sound local knowledge

Rachael went out of her way to support us throughout the process. I doubt we would have made an offer without her help and support at crucial times. Very personable and her knowledge of the local market is strong. I believe that Rachael understood our situation well. I'd definitely recommend Rachael to other people looking to get the best return on their home.

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