Rachel's profile

Rachel's reviews

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Rachel has 51 reviewsacross 26 different locations, showing 12.
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Rachel's qualities as told by our client reviews: dedicated, friendly, honest, pleasant, supportive, local expert, clear communication.
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Seller review
Outstanding Service and Exceptional Market Expertise
about 1 month ago
Outstanding Service and Exceptional Market Expertise

I had an excellent experience working with Rachel Anasson and would highly recommend her to anyone looking to sell in the Gungahlin area. Rachel consistently went above and beyond throughout the entire process. She didn’t just organise and manage open homes seamlessly—she also took the time to ensure the property presented at its absolute best. This included hands-on efforts to spruce up the exterior and enhance street appeal, which made a noticeable difference in attracting buyer interest from the outset. Her knowledge and experience in marketing and selling strategies were evident at every stage. Rachel provided clear, well-informed advice on positioning the property in the market, and her tailored approach ensured maximum exposure to the right buyers. Just as importantly, her intimate understanding of the Gungahlin market gave us real confidence in both pricing and negotiation. What truly set Rachel apart from her competitors was her focus, energy, and commitment. She was proactive, responsive, and genuinely invested in achieving the best possible outcome. Her dedication ultimately played a key role in delivering a successful sale. If you’re looking for an agent who combines professionalism, market expertise, and a strong work ethic, Rachel is an outstanding choice.

Seller review
Highly Recommend - Exceptional Professional Service
5 months ago
Highly Recommend - Exceptional Professional Service

Rachel and the Goodhaus team gave us exceptional service when selling our house. Rachel gave us sound advice and went beyond the call of duty to follow up and answer questions from us and also from buyers. Rachel is very professional, has excellent communication skills to clearly explain the strategy for selling our house while always inviting us to contribute to the conversations and decisions. Rachel is highly efficient and her attention to detail is excellent. Rachel has exceptional knowledge of legal requirements when buying and selling property. We would unreservedly recommend Rachel and the team to anyone who is looking for an agent to market a property for sale.

Seller review
We couldn't be happier
5 months ago
We couldn't be happier

Rachel's market knowledge, advice on preparing our property for sale and honest communication ensured the process was smooth and stress-free. Always willing to go above and beyond a property agent's level of service, we couldn't be happier with our experience working with Rachel and the Goodhaus team. Needless-to-say, we'll be looking to Goodhaus for all of our property management needs.

Seller review
Warm, Honest, and Efficient — The Perfect Agent Experience
5 months ago
Warm, Honest, and Efficient — The Perfect Agent Experience

We recently sold our home and had the absolute pleasure of working with Rachel and the GoodHaus team. They were referred to us by family who had had the same exceptional experience. As first-time sellers, we were a little nervous about the whole process, but from the very beginning Rach made everything feel easy and stress-free. Our house sold incredibly quickly thanks to her expertise, guidance, and hard work. Communication was excellent throughout from Rach and the team — we were always kept in the loop, every question was answered promptly, and nothing ever felt like too much trouble. Their warm, patient, and supportive manner made all the difference, and we genuinely felt cared for from start to finish. What stood out most was how open and honest the agency was at every stage. They handled everything for us, took the time to explain each step, and made sure we felt confident in every decision. When our previous agency unexpectedly ended our rental management contract, they stepped in immediately, took charge of the situation, and ensured every detail was handled seamlessly. That same level of care, responsiveness, and commitment continued with any issue that arose throughout the entire selling process. We couldn’t be happier with the result or more grateful for the experience. If you’re looking for an agent who truly goes above and beyond, we can’t recommend Rach and GoodHaus highly enough.

Seller review
Exceptional Campaign From Start to Finish
6 months ago
Exceptional Campaign From Start to Finish

Working with Rachel was an outstanding experience from day one. Her communication was clear, timely, and proactive, and she made every stage of the campaign feel smooth and well-managed. She kept us informed, set realistic expectations, and provided great advice that genuinely added value. What stood out most was Rachel’s professionalism and attention to detail. Nothing was ever too hard, and we always felt completely supported and confident throughout the entire process. The final result exceeded our expectations, and we couldn’t be happier—though what we appreciated most was how well looked after we felt from start to finish. We highly recommend Rachel to anyone looking for a seamless experience supported by a true expert!

Seller review
Amazing agent
8 months ago
Amazing agent

First property seller - very happy with the service and provided by Rachel and her team at Goodhaus. Rachel your professionalism and knowledge is unmatched. You engaged with me every step of the way and I am grateful of your expertise. You made me feel very looked after! Thank you for making my first property sale such a good experience.

Seller review
Great support, great result
9 months ago
Great support, great result

Rachel and the team have been amazing. From some early ideas to present our house, to last minute help with inspections, clear support with the paperwork and in the end; a great result. We recommend using Rachel and the team at Goodhaus for your property.

Seller review
Highly recommend Rachel & the Goodhaus
10 months ago
Highly recommend Rachel & the Goodhaus

Rachel and the rest of the team at Goodhaus were absolutely amazing! Our house was prepped, listed, sold, and settled all within just two months. The communication throughout the entire process — with us as the sellers and with potential buyers — was outstanding. Rachel helped us achieve a fantastic result at auction and was involved from the very beginning, even before we had secured our new home. She guided us every step of the way, offering support and insights that helped us not only sell well but also buy with confidence. She had worked with our broker and conveyancer previously, and the coordination between them made both our buying and selling experiences seamless. We wouldn’t hesitate to recommend Rachel and the Goodhaus team to anyone looking to sell their home!

Seller review
Can’t thank Rachel enough!
12 months ago
Can’t thank Rachel enough!

Rach and the Goodhaus team have been exceptional throughout the sale of our property. We truly can’t thank them enough. Rach represents the gold standard of communication. She kept us informed every step of the way, in the way that worked for us. She was encouraging and reassuring, which we valued as nervous first-time sellers. Rach also spent significant time with prospective buyers, answering their questions, getting them comfortable with the space, and keeping them interested. She is approachable and it’s apparent that she cares. Rach’s advice was always timely and on-point. She told us all the options available to us and was never pushy. It was clear time and time again that Rach knew her stuff - she knows real estate, she knows our market, and she has a strategy to suit. This was reflected in our sale price and time on the market. Overall, we can’t fault Rach or the Goodhaus team. They have been incredible agents and if ever we needed an agent in Canberra again we would definitely be giving Rach a call.

Buyer review
Flawless!!!
about 1 year ago
Flawless!!!

I only have great things to say about Rachel! As a first time home buyer, it was comforting to have Rachel on the other end of the phone to answer any questions I had and guide me through the buying process (working seamlessly with my mortgage broker and lawyer). And even when the deal was sealed and keys handed over Rachel was still available to answer any questions I had. I cannot recommend Rachel highly enough.

Seller review
Above and Beyond – A Five-Star Experience!
about 1 year ago
Above and Beyond – A Five-Star Experience!

Rachel was an absolute pleasure to work with throughout the process of selling my apartment. Selling my first home was a big and emotional step for me, but Rachel and her team made the entire experience feel smooth, supported, and genuinely cared for. From the very beginning, Rachel’s professionalism and warmth stood out, she truly understood how much the apartment meant to me and approached everything with both empathy and expertise. The whole team was fantastic, always responsive, efficient, and ready to help with any questions or concerns I had. I never felt out of the loop, and their guidance through every stage gave me real peace of mind. Thanks to their hard work, the sale was a success, and I couldn’t have asked for a better group of people to help me through it. I’m so grateful to Rachel and the team for their care, dedication, and for making an overwhelming process feel so manageable. Highly recommend!

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