Rachel's profile

Rachel's reviews

  4.8  
Rachel has 69 reviewsacross 22 different locations, showing 12.
over 8 years ago
In hindsight

We were impressed with Rachel's proactive approach. Her manner was polite yet assertive, open and down to earth. Much appreciated. Her communication always appeared open and honest. It is our belief that the ultimate sale of our house was in no small part due to Rachel's efforts. While the above gives cause to rate Rachel's performance very highly we were left with very serious concerns about her willingness to put our case forward at the expense of a sale. While everyone thinks their house is 'the best' we are concerned that Rachel opted for a sale above obtaining the best price. In essence her ability to negotiate the best deal for us, her "employer" was either outweighed by her desire for a sale or her inability/unwillingness to read the buyers clearly. After we spoke with the buyers it became evident that [1] ours was clearly their house of choice and that they had been watching it for many months and [2] that they were in possession of considerable capital. With these facts in mind we believe a great negotiator working on behalf of their seller could have obtained a far fairer price. Of course knowing that we needed to sell put us in a very vulnerable position. In the end we clearly agreed to a sale but always felt that our case had not been given the back up we deserved. Also it was disappointing that Rachel failed to follow up significantly on the possibility of "selling" a few of our household goods to the now owners. I say this in the knowledge provided by them to us directly that they were definitely interested in several items. We made it abundantly clear to Rachel that while we were grateful for the sale the amount received by us was extremely disappointing. We let her know that although she said she was working for us we believed her interest in a sale took precedence over her willingness to push for a better outcome for us. Cheers.

over 8 years ago
Professional Agent

Rachel was able to achieve the sale of my home in a relatively short time frame for which I am most grateful. I am happy to recommend her to any potential Seller.

over 8 years ago
Very professional and friendly

Rachel was very helpful and professional, she kept us informed every step of the way. We would not hesitate to recommend her to family or friends.

over 8 years ago
Great Result

We have had our property on the market for a long time with other agents but through a slightly different approach we were able to sell at a good price. Rachel negotiated well for us to get the buyers up to our asking price in a tricky market. Thank you!

over 8 years ago
Very helpful and friendly.

Rachel was wonderful during the entire process of purchasing our home. She was very helpful and professional.

over 8 years ago
One of the best

What could you say about Rachel. She is one of the best agents we have come across. Rachel is caring, honest, great listener, great communicator, all in all 10 out 10. We are so thankful for meeting her.

almost 9 years ago
Awesome agent

I would highly recommend Rachel if you have a property for sale or if you are looking to purchase. She was fantastic and always available. We had a contract on our house within weeks at a price thay we were pleased with. Have already recommended her to others.

almost 9 years ago
Great Agent

Rachel was very helpful and was wonderful to work with, thank you Rachel for helping us find the perfect block.

almost 9 years ago
A pleasure to deal with

Rachel was pleasant and professional in our dealings with her. We are very happy with our purchase. Thanks Rachel.

almost 9 years ago
Hard working & knowledgeable

My past dealings with real estate agents & property managers in my region have not always been a positive experience, but through a mutual friend, I was introduced to Rachel from Remax. Being very disillusioned with no contracts worth speaking about and little or no contact from my precious two agents, Rachel was a breath of fresh air who injected a keen and positive approach in marketing my property with a view to selling promptly. Within a few weeks of marketing I had an acceptable contract. This contract fell through due to 'due diligence' but a second contract was secured within weeks and I'm delighted to say that today we settled.

almost 9 years ago
Best in the Hervey Bay area

Rachel is the ultimate professional and exceptionally good at what she does. I had a very good experience with Rachel when selling my property in River Heads. I found her to be very professional, easy to communicate with (always available), had great local knowledge of the market and presented my property to prospects in the best way possible. If you're searching for an agent in the Hervey Bay area - your search is over, just call Rachel, she is the best in the business.

almost 9 years ago
The agent that brought home the bacon

We have owned this property for many years and at times listed it with various Real Estate agents in Hervey Bay. During this time there were a few agents that stood out above the rest but unfortunately they left the area or left the industry. Rachel Ellis was the only agent that was pro-active in seeking a potential buyer and through her determination she succeeded in finding a buyer for our block of land which really does have considerable potential. Rachel communicated with us well and has a lovely personality Thank you. Kind Regards and Best Wishes for your future Rachel, Brian and Marie Gibbon

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