I am so excited about making the deal in this volatile period. Raphael is simply fantastic! He made it happen and made the whole process so smooth. He was reliable and punctual for all appointments. He always responded enquiries promptly with detailed and organized replies. He was so helpful on coordinating the private inspections, both for me and my building inspector (under COVID-19 lockdown), with the vendor and the tenants. He provided all documents he could gather to enable me to make well informed decisions. When it came to offer and contract, he passed information back and forth quickly and negotiated effectively with both sides. Everyone feels happy about the result. On top of the above, he helped me maintain a good relationship with the tenants and made them happy to stay despite of being annoyed by the open homes during the pandemic. Moreover, he knows the market well and is happy to share his thoughts. I highly recommend his Weekly Update on Moreland Property Market lived on Facebook to those looking for a new home in the area. All in all, I do appreciate his effort. Working with him has been an awesome experience.


