Rebecca's honest, open and friendly approach made it easier to deal with the stress of buying a home. She was fair and transparent about her processes and communication. In the run up to the auction she worked hard for everyone. For us, she helped us clarify the important contractual stuff so that we felt comfortable about bidding, negotiating our make-or-break concerns with the seller and responding quickly to our queries. Asking us to meet this particular seller afterwards added a warm and human touch to the whole thing.


