Excellence in strategy and service led to a strong result in a weakening market
Reuben and Sarah helped us achieve a sale price above our expectations and above comparable properties during the most difficult property market environment in many years.
We chose Reuben and Sarah because we were looking for an agent that involved us in strategic thinking and execution. We wanted an agent that was patient in being open minded as well as sufficiently available to answer all our questions. Some of these questions were for our own education, but some were designed to test their thinking and help us build our confidence / determine actions to improve execution of the sales strategy. They never once shied away from scrutiny and accountability.
We had a strong consultative and strategic partnership. The service they provide is high-touch, not just to us as vendors but also to buyers. This is evident by the higher than average engagement across media channels, the number of repeated visitors and contracts issued over the length of the campaign, which generated a high level of interest and competition among buyers. As vendors, we know that Reuben and Sarah left no stone unturned in the process of marketing our property. They were strategic and meticulous in their approach, which is a work ethic we all share together.
Prior to campaign launch they had a strong creative vision for our property and marketing campaign. They recommended improvements and renovations to the property to best position it for sale. The finished product was no less than a complete but pragmatic transformation of the property, contributing to a higher than average return on investment.
An aspect that cannot be overstated is the belief and confidence they maintained in our property and its value in a deteriorating market environment. As a vendor, this was emotionally challenging at times. Having agents that remained positive and proactive maintained the confidence of both buyers and ourselves as vendors.
They managed a thorough campaign which led to excellent outcomes.