I have taken my time (12 months in Feb) to write this review - I did not want to still be emotional when I wrote this. The fact is, the disappointment is still there and I often wish we had never bought the property due to such a bad experience. I would have loved to have given Richard 5 stars and indeed up to and including the signing of the contract, he did provide 5 star performance. However, the day after the signing he advised he provided us with wrong information on the property - which should we wish to fix this would cost us some $60,000. I do appreciate his honesty in coming forward and his agreement to compensate us a small amount from his commission due to his error; from that point forward Richard’s attitude and service went from 100% to bare minimal and even was hostile. He did not procure all external keys from the owner as required by WA law and when the owner took fittings which per the contract were to remain, he clearly informed us that he was not happy at any request we had because he was in effect “working for free”. There were numerous other issues I could list about his aftersales service and attitude but I don't want to rant and rave here. Lets just say, totally disappointed and the sting still remains.

Fantastic experience with Richard and the team at Edison McGrath. If you're thinking of selling, definitely use Richard. He is fantastic. He couldn't have made the process easier if he tried. Thanks again and all the best!

I think I will call Richard if I've got anything to sell

Richard was motivated, professional and really understood how to sell our house. His good humour made the process more bearable, and the members of his team who connected with us to ensure the house was ready for sale were highly skilled and helpful. Would eagerly recommend Richard and his team.

We have been very happy with the level of engagement and service by Richard and the team as a whole. Would not hesitate to use again or recommend to others.

Being first home buyers it was great to have Richard on hand to answer our calls and keep us up to date through out the process.

Richard has sold three properties for us now. We’ve never had more than two weekends of home opens and one property didn’t even go to market before it was sold. Richard is easy to work with and has a great team helping him. I wouldn’t use anyone else.

Richard was fantastic in assisting us with the purchase of our new home, and very thoughtful in shouting us dinner on our first night after moving in. We would highly recommend Richard

Richard was appointed to see a block on my behalf as developer. Within a few weeks of listing he presented 3 offers, with a successful sale. Throughout the entire process he kept me informed & updated, along with his support person Kayler, who was equally as professional and stayed in contact. If you want an energetic and professional selling agent who gets results - Richard Is the “go to” for Doubleview. S

Richard worked hard from the start to the very end in a tough market to get me the price I wanted.

Easy, straightforward buying experience.

Richard was great to deal with and he worked with the seller to address all my requests when buying my new home. Organising to have dinner delivered to us on the day we moved was really thoughtful and much appreciated. Thanks again!