After a disappointing start to our home search where we thought we had a house only to be outbid, Richard never gave up on us and made us a promise that he would find us something better. And he made good on that promise, finding us a house that was perfect for what we need and in the location we desired. Throughout the whole process he was friendly, knowledgeable and patient. We would definitely recommend him for any house hunting/selling needs!

Despite a difficult negotiation that was quite time-critical, Richard played an instrumental role in getting the deal over the line. Like most things in life, buying and selling real estate is a compromise. It's never easy to get a win-win outcome for both seller and buyer. But Richard did his absolute best in this instance. I would be delighted to work with Richard again, to find my next investment property in Melbourne. Well done to you, Richard!

very good customer service. Couldn’t be happier with the outcome of the sale. Very professional with his job. I wish all agents can have and show his warm smile and treatment that he gve us and all other potential buyers during the time we were inspecting the house. Good job Richard.

I am posting this review to commend Mr. Richard Riolobos for a job well done on providing and assisting us in finding our first ever dream home. Aside from the fact that my partner and I really fell i love with the property and how it is presented, we are very happy to be assisted by agent Richard as he has the most excellent customer service in terms of customer service and market knowledge. Me, my partner, and several family members visited the house 6 times and every time we step into that red door, Richard would always welcome us with a great smile. He would sometimes be busy with other clients but he would never forget to give us a welcoming smile, making us feel more and more comfortable with the house that we are inspecting. He knows how to provide a good conversation and always talks about senseful stuff about the house without being pushy. Very professional. We wish to deal with this team again specially Richard. Kudos BigginScott. Keep on making agents like Richard. He is a very good asset. Thank you again for providing a very good experience to us and our family.