Rob Horder's reviews
Rob Horder

Rob Horder

  4.7   (303 reviews)

38 Oakley Ave

Rob helped the reviewer sell this property

Rob Horder
$599,000
38 Oakley Ave
East Lismore
3
1
1
House

3 months ago

Greedy and unprofessional

To begin with rob was great. Great communication and very professional. However our place was listed on the market, lawns very untidy, hedges very overgrown. Place didn’t look good at all. In 3 days we got offered asking price, which led me to believe that I was correct in it being listed too low in price. I believe he listed it lower for a quick sale to make his money with minimal effort. Anyway once we accepted offer all communication stopped. I had to contact office and ask for the settlement date. I was given wrong date, I was originally told it was 19th December, which would have been great right before Xmas. Anyway got the paperwork from solicitors and it said not the mid Jan. I then contacted PRD office again and was told that yes it wouldn’t be until Jan. I afterwards asked for a price for another property of ours and the figure rob gave me was actually $300k below the price it got valued at. He made a lot of more out of our sale for very little work. Truely dissapointed

A
Amanda Keys
Seller
Rob
Hi Amanda, Thank you for taking the time to share your experience with us. I’m glad to hear that the initial communication was to your satisfaction, but I'm genuinely sorry to learn you weren’t satisfied with the overall service. Unfortunately there were challenges with the conveyancers booking settlements around the Christmas holiday period and I understand the communication about the settlement date must have been frustrating. It's our goal to provide clear and consistent communication throughout the entire process, and I apologise for any confusion or inconvenience caused. Regarding the listing price issue, pricing can often be a tricky aspect of selling a property, and I apologise if you felt it was undervalued. Our aim is always to find the right balance to attract buyers while aiming for the best possible outcome for our clients. As for the pricing on your other property, valuations can vary, and I apologise if my desktop estimation didn’t align with the eventual valuation you received. I would value the opportunity to address any remaining concerns or clarify any misunderstandings you might have. Your trust and satisfaction are very important to us, and I'm committed to making things right. Thank you again for your feedback.
Rob responded on 02 Feb 2026

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Rob Horder
Rob Horder

Licensed Real Estate Agent / Principal / Licensee

View profile   4.7   (303 reviews)
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