An agent that puts the customer before herself is extremely rare! Ronyn Faa is that person.
We were extremely fortunate to work with Robyn Faa for the sale of our home and also the purchase of our new family property and have been absolutely overwhelmed with her level of personal investment ensuring our journey went smoothly and exceeding all of our expectations. Both the sale and purchasing tasks were a huge undertakings on our family both financially and emotionally with a massive amount of work required through dealing with banks, negotiations of sale/purchase, working with solicitors, removalists, cleaners the list goes on and on. My wife and I have bought and sold properties in the past but have always found with difficulty a way to navigate through the ocean of title searches, interest rates, relocating etc but this is the very first time we have had the incredible level support of Robyn Faa. Her level of professionalism, communication, market knowledge, guidance and wonderful persona provided my wife and I, an incredible sense of calm and confidence. Her approach to our sale and result was methodical and disciplined, if I can quote something she said after our home being on the market for a couple of months without a formal offer. I asked Robyn if we should lower the price, she replied with, ‘ If it was any other agent they would recommend a price reduction, BUT, it is my job to get you the best possible price and I believe the home is priced correctly, lets remain the course’. We did this and sold our home for only $4000 less than our asking price which was a fantastic result for us. I will never forget the way Robyn integrated into our family becoming such an important and appreciated member of our team. We would have never achieved the results we did with any other agent, we found the value for money with regard to commission was exceptional for the level of service that we received. I will continuously promote Robyn Faa and Mackay Regional Real Estate for the experience we had and will be forever grateful for her personal investment.