My thanks to Robyn Faa and her Team for their help in selling my Mackay property. When my retirement plans changed at the end of 2017, I was advised to sell my Mackay property and move to Brisbane. To say that I was unprepared for this change would be an understatement. I had to find a real estate agent. Lucky for me I had kept a card and notebook that I had received in the post box from Robyn Faa. At the time, I was also viewing the Open Agent ads on TV so thought I would try this avenue first. Much to my amazement, there was Robyn Faa on their list of Mackay agents. From the first day we met, Robyn made me feel as though I was her only client and that she would focus all her efforts on helping me achieve a sale. It was obvious that she had a high service standard. I appreciated her honest appraisal of my home. Her advice was invaluable, and her guidance appreciated as my home was not to the high standard most buyers would be interested in when purchasing. As I was no longer living in Mackay, I had to rely on Robyn to ensure that marketing and sale of the home proceeded with minimal glitches. Robyn kept in touch, and I was so grateful that she dealt with any issues that surfaced in a very professional manner. She fully explained the current market in the Mackay area at the time and how we would market the home via different avenues. Her communication was prompt, and feedback was comprehensive after each private viewing and the open house inspections. We eventually achieved a sale, and I was very happy with the successfully negotiated sale price. Robyn Faa was very approachable, friendly and had a positive attitude. She made what could have been one of the scariest events in my life, a less stressful one. I am very happy to recommend Robyn Faa and her Team to anyone looking to buy or sell their home.

Robyn was very helpful each time we encountered her at an open house. Robyn had great knowledge of the Mackay area and also knowledge of each individual property. Robyn kept us informed of new listing that we might be interested in which eventually led to our purchase. We had quite a bit of contact with Robyn from the time we started looking until we bought our house and Robyn was supportive throughout.

Dealing with Robyn was a pleasure. She knows her stuff!

Robyn was persistent in atough market. She was always helpful and friendly and kept positive during some tough times.

We chose Robyn to sell our property from an ad in the local. Paper. On meeting Robyn we found her to be very efficient and professional in her career. She knew the market value of properties and advised us the best way to advertise and list our house. She was always straight forward and honest. On inspection days we always got excellent feed back and we were kept updated. Always punctual and very professional when doing open house or inspections. Robyn is an Agent I would recommend to any seller or buyer. She has a bubbly personality, very friendly and always keen to help Thank you Barry and Carol Locke

Cannot speak too highly of Robyn. Of all the Agents I have dealt with in Mackay she is amongst the best for communicating with the buyer and making the purchase as easy as possible. Did a great job of furnishing the house to make it more appealing.

We were extremely fortunate to work with Robyn Faa for the sale of our home and also the purchase of our new family property and have been absolutely overwhelmed with her level of personal investment ensuring our journey went smoothly and exceeding all of our expectations. Both the sale and purchasing tasks were a huge undertakings on our family both financially and emotionally with a massive amount of work required through dealing with banks, negotiations of sale/purchase, working with solicitors, removalists, cleaners the list goes on and on. My wife and I have bought and sold properties in the past but have always found with difficulty a way to navigate through the ocean of title searches, interest rates, relocating etc but this is the very first time we have had the incredible level support of Robyn Faa. Her level of professionalism, communication, market knowledge, guidance and wonderful persona provided my wife and I, an incredible sense of calm and confidence. Her approach to our sale and result was methodical and disciplined, if I can quote something she said after our home being on the market for a couple of months without a formal offer. I asked Robyn if we should lower the price, she replied with, ‘ If it was any other agent they would recommend a price reduction, BUT, it is my job to get you the best possible price and I believe the home is priced correctly, lets remain the course’. We did this and sold our home for only $4000 less than our asking price which was a fantastic result for us. I will never forget the way Robyn integrated into our family becoming such an important and appreciated member of our team. We would have never achieved the results we did with any other agent, we found the value for money with regard to commission was exceptional for the level of service that we received. I will continuously promote Robyn Faa and Mackay Regional Real Estate for the experience we had and will be forever grateful for her personal investment.

We were extremely fortunate to work with Robyn Faa for the sale of our home and also the purchase of our new family property and have been absolutely overwhelmed with her level of personal investment ensuring our journey went smoothly and exceeding all of our expectations. Both the sale and purchasing tasks were a huge undertakings on our family both financially and emotionally with a massive amount of work required through dealing with banks, negotiations of sale/purchase, working with solicitors, removalists, cleaners the list goes on and on. My wife and I have bought and sold properties in the past but have always found with difficulty a way to navigate through the ocean of title searches, interest rates, relocating etc but this is the very first time we have had the incredible level support of Robyn Faa. Her level of professionalism, communication, market knowledge, guidance and wonderful persona provided my wife and I, an incredible sense of calm and confidence. Her approach to our sale and result was methodical and disciplined, if I can quote something she said after our home being on the market for a couple of months without a formal offer. I asked Robyn if we should lower the price, she replied with, ‘ If it was any other agent they would recommend a price reduction, BUT, it is my job to get you the best possible price and I believe the home is priced correctly, lets remain the course’. We did this and sold our home for only $4000 less than our asking price which was a fantastic result for us. I will never forget the way Robyn integrated into our family becoming such an important and appreciated member of our team. We would have never achieved the results we did with any other agent, we found the value for money with regard to commission was exceptional for the level of service that we received. I will continuously promote Robyn Faa and Mackay Regional Real Estate for the experience we had and will be forever grateful for her personal investment.

Never having lived in the area we had to take a leap of faith when engaging an agent to sell our property. We found Robyn along with two other agents on line. After phone interviews with all 3 agents we decided to engage Robyn, one of our better decisions. She was prompt, professional and most important to us, kept us fully informed during the whole process. Just before our property was listed it suffered some damage. The insurance company approved and organised for the repairs but as we were unable to travel Mackay, Robyn volunteered to act for us, liaising with the builders and tradesmen. She kept us fully informed on the works progress and even advised on colour scheme and floor covering. Robyn made this very stressful event much more manageable, we cannot thank her enough. Once the property was repaired and placed on the market, Robyn organised for the place to maintained in good order, which I feel really helped secure a sale for us at a price we felt was very reasonable in a difficult market. In our opinion Robyn went above and beyond to reduce the stress involved in selling a property and provided positive experience.

Robyn Faa's has provided real estate service in the past for us and the sale of our Oasis drive home was with a very friendly,nothing to much trouble approach. The market knowledge and reserch was extensive, regular updates open houses are all part of the service. We highly regard Robyn's service and would not hesitate to have her sell property in the future. Deb and Arthur Macpherson

We would like to say thank you to Robyn for all her help in selling our house. While we knew Robyn previously, her level of service and professionalism was second to none. During the sale we always received detailed analysis of the weeks goings on, which made us feel very included in the whole process. Robyn listened to our needs and went above and beyond to achieve close to what we wanted in a difficult market. Robyn is easy to get along with and really cares about what she does which makes the whole selling process so much easier. Five Stars!

Robyn was so very lovely to work with in selling the house in west Mackay , A couple of months was all it took and Robyn worked well above her duties . Robyn is a very beautiful lady and has personality plus , nothing was too much trouble and communication was excellent . I sincerely wish Robyn every success with real estate and life in general, I would never hesitate to recommend Robyn to anybody wishing to sell their home with her . Robyn sold my neighbours home and Mel and Lenny recommended Robyn to me I was not disappointed with Robyn. Deb Rodgers 1/7 Samara Street Waterford West Qld 4133.