We have been really pleased with the great service from Rod. As we were travelling between states Rod was more than helpful setting up viewings for us. He was very patient and went out of his way to assist. Rod is very experienced and knowledgeable about property in the area. Should we sell in the future we would be glad to list with Rod.
Rod ensured we were always fully informed regarding the state of the sales program, particularly persons displaying interest and potential buyers, and advice to enhance the opportunity for the sale against the current sales environment. He always delivered his considerable knowledge of the market and professional advice with warm, sensitivity and personable care. Thank you Rod for providing a truly positive experience.
Rod kept us up to date with the outcomes of each weeks' activities, appraised us of the market potential, ensured he followed up with potential buyers and tried a range of methods to ensure the property was in front of mind for anyone looking in the area. The market was tough - Rod tried hard!
Rods' impeccable professionalism and outstanding Customer Service along with a genuine demonstration of care and commitment to the sale of my home at a very difficult time has made my experience very seamless and without any anxiety or worry. Rods' constant communication was not only punctual but always detailed and informative. Advise and Guidance at all times unwavering.
Rod was very easy to deal with. He was incredibly professional, delivered on what he promised and was in communication throughout the entire process. We would happily work with Rod again.
Working with Rod to sell our unit has been a breeze. Rod is a genuinely nice person , very communicative throughout the whole process without being intruding and is always willing to go an extra step in ensuring that we can sell our property in the best possible way. As we don't live local during the whole sale process, Rod has been able to ensure our pre arranged tradies were able to access the property, conduct their works and also meticulously inspect their works on our behalf in preparation for the house sale. He also gave us honest advice and feedback in relation to inspection turnout and offers we received. Even though we didn't get the price that we initially aimed for, Rod's hard work and great customer service ensured that we were still able to sell the property at an agreeable price. Thank you again Rod !
Rod Callins & his team have their finger on the pulse when it comes to real estate. From day 1 , we new what direction & price range we could get And It wasn’t inflated at all , it was a honest appraisal, based on the market at the time . From the very start , advice on how much furniture to have in each room & declutter the house too make it stand out Communication was excellent, call backs after each open house-/was easily contactable , even watering the flowers/ putting out the rubbish bin when we forgot Would highly rate Rod Callins
Rod has been a very conscientious representative in selling our unique split-level home in Woodend. From the beginning of our selling campaign he was very attentive to the positive features of our home and its marketing as well as sensitive to the way the market has developed in our local area. He has been courteous, patient in listening to our concerns when the market was slow prior to and just after the Christmas period, and when a genuine buyer finally came along, he helped negotiate a selling price that worked for us.
We purchased a house through Rod in the same time period as putting our house on the market. It was an easy choice to decide to use Rod based on our experience purchasing. He was honest, trustworthy and extremely easy to communicate with. His market knowledge and communication could not be faulted, in fact, we asked way too many questions out of hours, where Rod was all too happy to answer them which shows his dedication to customer service and R&H. I could not be more satisfied with how we cared for through such a life changing event of buying, selling and moving into a new neighborhood - at no point were we made to feel like a number or just another transaction. We thank Rod for his hard work, communication and attitude to his profession - a genuine nice person that cares about what he does!
Rod was able to guide us through the process with professionalism, enthusiasm and clear communication. We were kept informed about each step along the way, given realistic expectations with his deep market knowledge, until we reached a very happy result. He went beyond the call of duty in order to make sure the previous tenants, the buyer's and our own needs were met in a considerate manner. We would highly recommend Rod
Rod was great to deal with. Everything was easy and straighforward. He worked around us and nothing was too hard. Would deal with him again without hesitation.
Rod did an excellent job helping me buy my first home! Rod is very professional and was happy to meet me for an extra inspection. His communication was excellent and advocated for me as a buyer.
