Rong's profile

Rong's reviews

  4.9  
Rong has 35 reviewsacross 4 different locations, showing 12.
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Rong's qualities as told by our client reviews: well-prepared, clear communication, local expert.
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Seller review
Responsive and Dedicated Agent
10 months ago
Responsive and Dedicated Agent

Rong is professional and does a good job keeping me as the vendor informed at all times. He will make time no matter the day and time to get back to any queries I had. He achieved a slightly better than expected sales result of my property for which I am grateful for.

Seller review
Experienced Real estate agent! Would keep contact him for life!
11 months ago
Experienced Real estate agent! Would keep contact him for life!

Known him through a failed purchase 5 years ago, at that time, it was not his mistake but the seller’s issue. After considering some channels, I returned to him, I believed, he would be best suited. I see result now with right choice. Rong helped me a lot during the process! Giving advices, preparing nice photos for advertise, negotiate in best interest are some of few things going on. Would recommend him and keep contacting him! Nice experience!

Seller review
No.1 staff and angent
about 1 year ago
No.1 staff and angent

Rong You is nice person who is easy to deal with, his communication and sale skill are excellent. I am happy to have the final result.Hope can work with you again.Thanks.

Seller review
BEST SERVICES MORE THAN FIVE STARS.
about 1 year ago
BEST SERVICES MORE THAN FIVE STARS.

Whether it is buying or selling a house good luck not everyone has, but choosing a suitable agent is an effective way. I highly recommend Mr. Rong You, LJ Hooker Burwood , who is professional, dedicated and honest. During the five months when he helped me sell my property, I called him many times, it seemed that I never had to worry about not finding him within one minute. More importantly, thanks to his professional advice and diligent works, I successfully completed my property sales task beyond my expectation. Thanks Rong again!

Seller review
Knowledgeable, prompt & trustable
about 1 year ago
Knowledgeable, prompt & trustable

Very helpful for a 1st time seller to engage Rong's service. Ever ready to answer questions, seamless communication, spot-on recommendations & always on the lookout for your best interest.

Seller review
Highly recommended!
over 1 year ago
Highly recommended!

This was my first time selling property and I chose Rong after getting a few quotes from local agents and doing some 'mystery shopping'. Rong came across as quite genuine and not too pushy. I found Rong to be very professional and knowledgeable and he was also able to recommend a conveyancer and property styler who were reasonably priced. Rong kept me informed on the progress at every step of the way and helped me to achieve a good price within a very short time. I would highly recommend Rong and his team.

Seller review
Highly recommended
over 1 year ago
Highly recommended

I’m satisfied Rong’s professional services in every aspect. From start to finish, it was an absolute pleasure! From our initial conversations and throughout the whole process. He was highly knowledgeable about the local market and made sure I always felt like a priority. Rong sold my property at 2nd week after my property on the market. He knows the market well, provide useful suggestions and advice, I appreciate his efforts.

Seller review
Honest, efficient, professional and best service agent in the area
over 1 year ago
Honest, efficient, professional and best service agent in the area

I found Rong on the real estate website, it turned out that I was very lucky in choosing one of the best agents in the area. He is extremely responsive and with very rich local area knowledge. He organised everything with top efficiency saving me a lot time and worries. I highly recommend him for property sales in the area.

Seller review
Rong You is an exception Property Agent
almost 2 years ago
Rong You is an exception Property Agent

I recently sold a property in Croydon and engaged Rong You of L.J. Hooker Burwood to act as my property agent. I wanted a property agent that I felt would have my interests at heart and would work very hard to achieve the best possible result. I wanted someone that I thought I could trust. I wanted someone who I thought would work energetically to sell my property. Engaging Rong You was an excellent decision that led to a great result. I found Rong You to be: • Highly personable. He listens carefully and provides considered answers that are straight forward, honest, and clear. As a vendor it is very important that you know honestly how the campaign is proceeding, if changes are needed, or if the estimated property value needs revision. • Very knowledgeable. He has an extensive knowledge of property sales in the area. He demonstrated this regularly when he answered my questions regarding other properties in the area and past sales. • Very enthusiastic. When you speak to him it is very clear that he absolutely loves his profession, and this enthusiasm comes through in everything he does. • Extremely proactive and energetic. We had an excellent turn out to all our open for inspections and the auction. When you see how hard he works it is hardly surprising. • A very effective communicator. Whenever I called him, he was always available. Whenever I emailed him, he responded very quickly. He ensured that I was always in the loop and provided regular and pertinent updates. I was impressed by Rong You during our first meeting. As the campaign to sell my property progressed, he continually exceeded my initial expectations. I strongly recommend Rong You to anyone looking to sell their property.

Seller review
MR RONG YOU, A DEDICATED REAL ESTATE PROFESSIONAL WITH PATIENCE AND SKILLS
almost 2 years ago
MR RONG YOU, A DEDICATED REAL ESTATE PROFESSIONAL WITH PATIENCE AND SKILLS

I am so glad to have engaged Mr Rong You as my agent for selling my rental property. Mr You, with his great patience to both existing tenants and every single potential buyer, had maintained an effective balance between the convenience and satisfaction of both parties during the whole marketing period. That's how I could pick the best offer appeared on the market with confidence and comfort from secured high rental income all the way through. Rong also illustrated his negotiation expertise from dealing with multiple potential buyers from different cultural backgrounds and trying to meet varied needs and expectations from different buyers to achieve the best selling result. I would be happy to get help from Rong again if I have any real estate needs in future. I also encourage other vendors to do so!

Seller review
First Class Service, Exceptional Person
almost 2 years ago
First Class Service, Exceptional Person

Rong is an exceptional person, who provides first-class service and I would recommend him to anyone who is looking for the perfect partner to manage, rent out or sell property. I met Rong several years ago asking if he could evaluate our Burwood apartment and give us estimates on the rent we can get for it and the overall sell value. We needed this for the mortgage application. He was happy to help and was quick to action it. Knowing how great service he gives, I went back to him when we wanted to rent out the apartment a couple of years ago. Again, he was happy to help. We decided to sell the apartment at the end of last year and he and his team made the process easy. We had a lot of difficult situations in the process but he guided us through it all and we sold it above the price we wanted. We couldn't ask for a better person to assist us on what could be a very stressful moment. He made everything easy.

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