Superb all-round agent, with excellent customer service
I was RELIEVED to find Rosalie Gordon was the vendors’ agent for this house. Rosalie and her boutique real estate agency - Planet Properties – have a strong local reputation as being reliable, attentive, professional and fair. This has also consistently been my personal experience of Rosalie at the many house inspections she’s managed over the years. Her industry knowledge, experience and emotional intelligence is very apparent. Rosalie is delightful, warm and enthusiastic at opens and follow-up phone calls. She intuitively knows when not to push too hard and focus on genuine buyers, saving everyone’s time and energy.
In the lead up to the house purchase, Rosalie attended to my requests promptly, courteously and thoughtfully, always one step ahead, to the point it was more effective to ask the vendors’ contractual questions through her, not the solicitor! Rosalie held excellent interpersonal relations with the vendors, making the buying process far more straightforward. Rosalie is inherently flexible, practical and solution-oriented.
Rosalie minimised stress by being upfront and honest about the buying process and price guide which meant potential buyers weren’t misinformed or held unrealistic expectations. Rosalie’s negotiation at auction was fair and reasonable. It actually became an enjoyable experience, dare I say fun!
Rosalie is definitely a “can-do” person who considered and understood my needs. Everything was possible, nothing too difficult. Special arrangements were in place to make our simultaneous and short buying settlement more feasible and less painful. Rosalie regularly went out of her way to provide house access to my convenience, and was always punctual and friendly.
Based on my experiences, I would highly recommend Rosalie Gordon, Planet Properties for real estate business in Sydney’s inner west. She’s a star and a true professional.